I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
We went to Rallye to look for a used truck. While we didn't end up buying from them, when we looked at the truck they were very nice to talk to and had were to the point about pricing and our trade in. In other words it didn't seem like they pull the usually frustrating all day negotiating that other dealerships put you through.
Was a little troubled when the maint. report for the vehicle we bought was suddenly "Oops! My bad. Showed you the wrong one! Here's the real report!"
Still, the car runs like a top so far.
Didn't feel pressured to buy, and, to their credit, they were up-front about the first vehicle we looked at not being a real winner.
My wife called ahead to see if they did in house finance and someone at the dealer told her yes. I drove all the way from Federal Way to see this truck and when I get there they say they don't. Thats the only reason I made the trip. The truck was in awesome shape and the people were pretty nice but it just felt like a waisted trip.
We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino
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