Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
After having an oil and filter change, we noticed a swishing sound. My husband pulled the air cleaner and discovered that some 'tabs' were not place properly. He fixed the problem and the swishing sound diminished. Not a big deal, but it would be nice if it wasn't there.
My husband and I have been doing business with Homan since 1990.we will not go anywhere else. They are like talking to friends. No pressure. Always friendly no matter who you talk to there. We would recommend them 100%.
Bought two vehicles from here in the last quarter. One for me and one for my wife. Staff are very friendly and were able to accommodate my needs exactly. Both my wife and I could not be happier with our vehicles. I will definitely shop here again.
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
Bought a 2001 Dodge Ram Pickup with 140k miles... put less than 2k miles on it in less than a year due to my work being very close to my home... Now the Front Axle Bracket has Rusted through and snapped... looking at a 1500 to 2k repair bill.... Since i paid 3k cash for the truck i will not be investing this much into it for repair.... so for 3 grand i got a truck for less than a year and im afraid it would have been much shorter time if i had a longer work commute... i will NOT be returning... BE SURE TO CHECK YOUR VEHICLE THOROUGHLY!! INCLUDING THE UNDER BODY....i feel i was shafted with this truck... :(
Bought my Jeep about three years ago. Not from Homan. Salesman never got back to me. Do go there for my service. Awesome. If anything extra needs to be done they call you before they do the work.
Sales department is horrible they never call you back. Went there 2 months ago to inquire about a vehicle never got an answer from salesman. Went back early last month to inquire says he has not time to ask his boss. Still have not heard from them.
I found my new car on cars.com for sale at Homan. When I called to ask about it I ended up talking to Lance. I live 2 1/2 hours away and Lance went above and beyond to make the sale and accommodate me. Very pleasant experience and LOVE LOVE LOVE my new (used) car!!!!!
by Erdmann Bros. Construction LLC from Sun Prairie, WI
November 27, 2018
Recently purchased two Silverado's for our business and couldn't
have been more pleased with the process. Our salesman Gary Bortz
was very helpful and informative in streamlining the process.
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