The staff really went above and beyond to make sure I was satisfied with my purchase. They were courteous, knowledgeable, honest, and caring. I would highly recommend anyone looking for a vehicle to stop in and check with them first.
What is most important to you? That is what Jomar ask me when I said I came to look at cars and possibly buy. Jomar continued gently to ask more specific questions and before I knew it I was looking for a Jeep Cherokee which I later purchased. And like it better today!
Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
Just have to say - If you're looking for a vehicle, go talk to John Preston. He has really worked to make us good deals in the past, and did so again today. He listens to what you want/need and goes above and beyond to make it happen. He doesn't try to push you into something that's out of your budget or not what you're really looking for.If something doesn't go exactly to plan, he'll make it right. He'll take care of you
I bought a car here with a 30 day / 1000 warranty. During the 30 days I discovered a mechanical problem. It turned out to be a very, very expensive problem, something that only the dealer could repair with new parts. At no point did they try to weasel out of the warranty. They had the repair done and lost money on the car, I'm sure. I couldn't be happier with the car and the whole transaction.
Great job on working with me on my purchase of the 2012 Avalanche! No pressure good presentation and excellent job of communicating with me on this purchase! Thanks again for a job well done!
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