Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
If I ever need another vehicle I am definitely going back here. Very helpful and knowledgeable staff and everyone there is willing to help out at the drop of a hat. Never been treated as good anywhere else as I was here. I would rate this place 15/10 if I could.
Huge shout out to Jared and Jeremy, you guys were awesome! Good working with you two.
I purchased a 2015 Chevrolet Silverado, and Tony Garver and Stacey were amazing to me. They worked with me to give the the best price and lowest interest rate on the truck I truly wanted! Hands down best experience ever!
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
I am 54 yrs old and have bought many cars in my life. This is the one and only time I’ve ever bought a car where I wasn’t physically sick by my experience. Denny was pleasant and not pushy! He did everything he could to make my experience at his dealership as enjoyable as possible. From the moment my wife and I walked through the door we felt comfortable to test drive the car we ultimately bought with no aggressive pressure from him to purchase it.
Had a great experience at AUTO PALACE! I bought out of state and the whole process went smooth. Art the sales guy did everything he could until my loan was approved. Best of all he helped me setup payments according to my needs. Would defiantly recommend this dealer! My dream came true and my SUV was exactly as described. Thank you!
Received excellent customer service from all the staff at this dealership. Art, the owner was eager to help me find the truck I had seen on their website and get me in to test drive it. The whole staff was professional and polite. Pavel assisted with my sale and made everything go very fast. Great company. I will be recommending them.
Best car shopping experience I've ever had. Zero pressure. Zero games. Great selection. Great customer service.
I drove 2.5hrs to this dealership not knowing what to expect. Told my wife for our next car (as I will advise friends and family), it's worth the drive. Greg and Casey were amazing throughout the process.
Simply put, shop here. You won't be disappointed. They'll ruin it for other car dealers...
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