Great experience. Sellers were kind and helpful. It was my first experience in a dealership and it was a really relaxed proses. Everyone was friendly and even gave me a tour around shop.
Love the truck but not the dealership
by Lessika from Indianapolis, IN
January 4, 2019
I love my Suburban LTZ!! I just wish it had four wheel drive. Everything else is excellent!! Heated and cooled seats, heated steering wheel, dvd package with wireless headset so I can listen to music while they watch movies, sunroof, backup camera, park assist and much more!!
I came in looking a for a pre-owned vehicle. In 2 hours I walked out with everything I wanted. They were able to get me into the vehicle I wanted, at a monthly payment I was comfortable with. Didnt feel like I was being persuaded to do anything I didn't want. When all was said and done (in less than 2 hours) I had a better interest rate and payment than originally quoted.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
I took my Dodge Ram to Ron Tonkins for recall repairs. I was greeted at the service desk by Jolynne’s smiling face. She was friendly, professional and efficient from the get go. My truck was repaired via the Express Lane and I was quickly back on the road. I’ve done business with Ron Tonkins service twice now and both times they over delivered. Thanks Ron Tonkin...and give Jolynne a raise!
by Turnermom from Huntington WV
November 15, 2018
I love this model. The captain’s chairs in the second row are so much more comfortable than the bench seat. The touch screen is so user friendly
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
The Suburban has many features that are very useful. The vehicle can haul cargo, carry eight adults, and tow even a double axle trailer. The power train from the engine, transmission, transfer case, etc are all amazing and nearly bulletproof. Driving experience is awesome as well. Zero road noise, tight steering, and
smooth ride. Dealership maintenance is simple and not expensive. Family has owned the vehicle since new and currently has 150K. Will keep it forever.
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
Excellent so far
by Ooter from Ogden ut
December 20, 2018
Great space, trim and excellent vehicle for a group. Rides nice and pulls great. I definitely would recommend this vehicle. All of the controls are easy to use
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most reliable SUV
by Ruth from Columbia, SC
August 15, 2018
It is durable and equipped with majority of the essentials you need and want in a vehicle. Interior is neatly designed and durable leather. Updated features for safety.
Went to look for a truck, they let me test drive it, but after what i told them i was willing to pay because of what its actually worth, they laughed and told me i dont know anything.
A/c going out for the second time!!!!
by Lins from MS
September 13, 2018
I love this vehicle and wish it was made better. I have two other friends who have had the same issue with the A/C. One traded for a Yukon and the other is getting rid of hers too. I’m so disappointed because I work too hard to pay for this dang thing so my children have a nice, safe vehicle to ride in and it keeps messing up.
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Love being able to book service online and have service completed in timely manner.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Best car ever
by Jack from Nj
October 11, 2018
I have a 02 1500 Chevy Suburban and still running at 270000 miles on it I’ve used it for family travel and haul a lot with it and it’s still running great I do regular manitainace on it
This suburban has never failed me ever best car Chevy ever mad
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
It’s overall performance and comfort is alright
by Kendall Jenner from Los Angeles
August 11, 2018
The car stability is crap and the seats are cheap leather I thought I may get like it but I will forever love my Maserati
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Is a great car
October 12, 2018
This suv is the best that I owned, I sell it because I don't need it any more because Is a little to bi for me.
Doug took great care of us. Helped us find the best deal in financing and worked with us on our trade. Highly recommend for personal and business vehicles!
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.