Undoubtedly my best automotive purchasing experience ever!
by thanatos8877 from DealerRater.com
November 28, 2018
If I tell you that I opted to drive 5 hours to work with this dealership, will that tell you how great they are? There are three Volkswagen dealerships within an hour of my home and all of them acted like they just didn't want my business; they played the stereotypical pricing games that give car dealerships a bad name. Not so with Royal Automotive! I found the exact car that I wanted online. I called Royal and explained that I wanted to have the best deal that they could give me and I wanted to make sure that there were no pricing surprises since I would have to drive so far to see them. Not only did they play no games, but they also beat the best price that I had been given by my local dealerships by over $2000. My salesman, Adam Hickman, Jr., was a delight to work with and made the process seamless! After my initial phone call, we handled the painless negotiations via SMS and email. The only hiccup in the whole process was that the car wasn't ready when I arrived, and that was only because I arrived early to pick it up. If I hadn't been so eager, I may have spent less than 20 minutes in the dealership. Matt Morgan handled the paperwork and financing, and it went so quickly. We could have gotten it done more quickly, but we talked about a lot of different things; he was just so friendly. Buying this Volkswagen Tiguan was the best car buying experience that I've ever had! Adam and Matt were delightful to work with and really made this process enjoyable. Can you imagine that? An "enjoyable" car purchase? I will absolutely work this Royal again.
I visited this dealer after hours and found the owners and salesperson still in the office. They were very friendly and waied for me to test drive and make it back. Very great pricing and professional service.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I specifically went to Driver’s Way to buy a car..
by Linda from Exodus Farm
November 20, 2018
I specifically went to this place to deal with Tim Shaw. I found similar vehicles at other dealers, even right next door - but they didn’t have Tim. So I didn’t look any further. I trust him. He is an honest man who truly tries to fit the person to the best car for them.
My only let down was that I left $140 ‘hidden’ in my trade in - and I forgot to get it. One of their employees found it, took it and left the empty money bag. I wish everyone there were as honest as Tim.
I am enjoying my new CR-V Touring I purchased from Tim Shaw. I will be bringing other friends there to buy too.
I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I???ll continue to do business with Premiere.
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
Bought a GTR from EAW. Being from Michigan, it was important that my salesperson was clear and concise. Jason made it easy to line everything up and he even set up a ride from the airport for me. Thanks again Jason!
My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I???ve ever had purchasing a vehicle!
I had been looking for a good quality truck for awhile so I went and checked out Susan Schein, my sales rep Vicki Edwards was awesome and did her best to get me financed and driving a truck I never thought I would own. This is I a great place to look if you're interested in finding a new vehicle.
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