I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Have been a regular customer for the last 5 years or so now. I've bought parts, had services performed on 4 different Toyota vehicles, and even negotiated on a newer certified car (but didn't buy as the time wasn't right for me). So, mainly my positive experiences with this location relates to my service and parts counter experiences as I hadn't bought a vehicle from them, but I did go through the buying process with a salesman and it was ok- no pressure at all. They've done a few freebie services for me and even on occasion gave discounts on their parts for me and that puts them "tops" in my book!! Great job out there on Highway 1 guys and gals!
Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I think I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer
Alicia Thomas and her support staff provided an outstanding car buying experience for my wife and I. They were knowledgeable, kind, low/no pressure and fair with pricing. Alicia really brought the small town touch to a big city dealership. Thank you.
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
I bought a Chevrolet Silverado 2500HD from here. When I went in to test drive it there was no hassle. Miss Heidi was great and politely handed me the key. I liked what I saw so I bought the truck. From start to finish, Miss Heidi was great and all smiles. In the process of buying the truck she told me to save some cash to go pay tax title and license in my own county. And she was right!
The price is right for the vehicle or even below price! If there is something wrong with the vehicle they'll fix it. Miss Heidi told me that they're philosophy is,"We want your vehicle to operate so well that you can trust that if your kids borrow it it's safe for them to make it home." That philosophy sold me on the truck. It's not like the big superstores that circle around like vultures when you're looking in the windows on a vehicle on the lot. Alot of companies have lost touch of that philosophy where the customers comes first, you definitely have that here!
My son is 15 and will be needing a vehicle next year and I will definitely look here first! Just stop in if you want a test drive and Heidi would be happy to help you out! HANDS DOWN THE BEST BUYING EXPERIENCE I'VE EVER HAD!!!
I liked working with Christian at Hawkeye auto he wasn’t pressuring us into buying a car right away he made us feel like we were apart of the auto family . He answered all of our questions and before I bought the car he gave me a oil change and new filter I loved my experience at Hawkeye auto
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