Listened to our preferences and delivered exactly what we wanted! Hassel free experience as Bob, Lance and Mike had everything ready when we arrived to pick up our new vehicle and answered all our questions! Love the new 2018 Traverse High Country!
Billy did a great job working with me. At no time did I feel any pressure to purchase. I have been hounded by plenty other sales people from other local dealers for the past few months while making the decision but not here. I had to wait and have been talking to him for quite a while on and off. And when the time was right for me and my family he got right on it finding the exact truck I wanted. He not only found the truck I wanted but went above and beyond what I expected anyone else would have done. We will definitely be coming back next year when we buy my wife’s Tahoe. Great experience overall and great customer service. Couldn’t ask for it to be any easier. Also Mike in financial department is amazing as well. Explained everything to a T and was very personable. Once again no pressure with him either. Thank you again for the great truck!!
by Matt - Chevy family from Elizabethtown North Carolina
May 31, 2017
We went up to Ohio for a wedding last weekend and had intention of getting a 2014 crime for our oldest daughter. The shopping experience was excellent so we decided to go back to the dealership on Saturday morning and buy a new malibu premier. We had two cars to already drive back on Sunday Mr. Earle and my salesman Ryan Heller had the car delivered the following Thursday to North Carolina about a half hour from Wilmington. Thanks so much Ryan and Mr. Estle. We appreciate you both very much!!
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Blaine was very helpful and was not pushy at all. He took his time to explain everything and did not rush me in the slightest. He applied all possible discounts for me to give the best possible price. Conor was quick and got me out of there with no confusion. I am enjoying my new vehicle and will recommend Yark to anyone I know looking for a good vehicle. Thanks again, Blaine and Conor!
Highly recommend this dealership. They were very easy to work with and very professional. Blaine was a great person to help us with the buying process. We were able to take our time and finalize everything in a couple days upon our request. He was not a pushy sales person which was awesome. Not always easy having two little kids, but they made the process amazing!! There was two small scratches on vehicle and they had it taken care of and fixed before we picked the vehicle up. Will go back in the future.
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
I have had bad experiences at dealerships in the past and have stayed away from them but my experience here was completely different. The salesperson Don was a very honest and straight forward Salesman. I can definitely tell he has been doing this awhile. I also bought an extended warranty and so glad I did with the high cost of parts and labor anymore. It gives a person peace of mind. I would highly recommend Northtowne Motors in Defiance. Will buy from them again in the future.
Drove 3 1/2 hours to Stykemain Chev. to purchase a vehicle. The majority of the sale was completed on line. I used my own Credit Union so the dealer had minimal work completing paperwork. Eli and Jesse made the experience fun. After the purchase and drive back a few items needed to be addressed. They took care of it in a quick manner.
I asked about a vehicle I wanted to purchase and he told me that it had one accident and history of the vehicle. Although I didn't purchase my vehicle from him, I appreciate his honesty in allowing me to have all the facts before driving an hr to get there.
Very nice car buying experience. Laid back atmosphere and no pressure sale. Doug our Salesman and the Finance manager were very helpful and made the buying process very smooth. We are very happy with our purchase and it was worth the drive to Estle Chevrolet of Hamler.
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