Really great experience, there was no pressure at anytime to buy or try to get met to buy a different veichel. The salesman answered all my questions. The finance person was really nice explaining all the different options available and at no time was he pushy for me to buy them. I would absolutly recommend to friends and family.
The sales staff Dave Moody (and there was another gentleman who's name escapes me) was very helpful during the buying process and the service staff are great. Chris kept me updated on a daily basis as to the status of my vehicle which H&H had for 6 weeks. Finance agreed to reimburse me 1 months payment because of the length of time H&H had my vehicle. I however do not have the same praise for the sales manager (I believe his name is Dave?). He was presumptuous and brash during the buying process and he is the reason I would not recommend your dealership to a friend who is in the market to purchase a vehicle but I would recommend your service to a friend if they ever needed to take their vehicle in for repairs or upkeep.
My wife and I bought a certified pre-owned 2015 Equinox from Huber on Dec. 9th. Our sales experience was one of the best I've ever had. We were greeted by Mike L. when we came inside. From the start it was a great first impression, he knew the vehicle we we're talking about without looking it up. The test drive was great Mike helped us out with directions cause we didn't know Omaha that well ¿. I never felt like he was a pressure salesman, he never once made us feel pressured or uncomfortable. I like when a salesman can carry on a conversation as a person not just about the car. He made everything super easy!! He handed us over to Steve in finance who was super nice. He made everything go super quick, especially with the digital screen for signing which was cool. He explained everything very well, all the plans & options and always said it was up to us. Never once feeling pressure (other than from my wife lol). They did a great job cleaning the car again for us and helped set up the phone to the car. I have worked at dealerships in service positions and understand how important it is to have realistic expectations but still have high expectations as well. I was blown away by how great our service was and how quick and easy everything was. I will start with Huber Chevrolet the next time I'm ready to buy a vehicle and will tell everyone that when they are shopping to go there as well. Thanks for the great service, we love our new Equinox!!
We have been going to Side Dillon for years. They are the best dealership around. The staff is very friendly and knowledgeable of all the offers available.
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