I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
Bought a used Buick Enclave. Staff was friendly, I felt no pressure to buy. Got a great deal on my trade in. Service was great and was one of the easiest cars purchases I ever made. From financing to extended warranty. My wife loves the SUV.
I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.
The Staff at US Fleet and Lease Auto Sales were extremely friendly and very helpful. We worked with Greg, who was highly personable and pleasant. He didn't push us into anything and answered all our questions. He even helped us in selling our previous vehicle. The dealership ran our car to Firestone for a new battery and filled our tank to half full so that we were able to drive the car home that day. We had also previously been looking online for a car we were interested in and the dealership honored the online price. We would definitely shop for a future vehicle here and recommend to anyone looking for an honest, friendly dealership to look here first!
My son purchased his first car today! Cody and Alex were great, they really made the buying process an awesome experience. If you see a car you like you need to move fast because they price their vehicle very well and it won't last long. Also, the fact that the vehicle comes with a limited warranty (most used cars don't) helped ease my mind in knowing I'm putting my son in a reliable car! Thanks guys, keep up the great work!
Very pleasant staff treated me well as a potential customer. I test drove the car I spotted online and a very good time-limited deal was offered, but I had to decline actual purchase right then as I am still early in my "search" mode. Their car is still on my list of potentials as I continue my search. Fine folks, lots of cars, and negotiating a "deal" was upfront, no pressure, and friendly.
My husband and I went in specifically to buy a new Enclave. We worked with Sheldon. I explained we had an appointment in a couple hours. Walked in at 10:00 AM and out with our new vehicle by 12:30. Transaction with trade in went smooth. Love Love my new ride.
Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
I have purchased three Cadillacs from Van and keep going back because of the exceptional service and professional, courteous staff. Whenever I go for service, I am greeted quickly and the work that was done was always timely and I appreciate getting a detailed print out. This is a great dealership!
Went in for oil change, was done promptly. Service advisor Jarrett answered some other questions I had about the coolant noise in the dash.
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