Always have taken good care of my car. I am single and I trust them to do the job right! I plan on buying a caravan in the future...
2015 Chevrolet Equinox 1LT Review
Louder than I expected
by NotABigFan Jan from Phoenix, AZ
April 26, 2019
When I test drove the vehicle, I had three people with me, talking and tinkering with buttons and music. After buying this truck and having our first road trip, I realized how loud it drives. As if a window is open the entire time (hole in the bottom somewhere). This is my ONLY complaint. The Vehicle is used, four years old, but my 15 y/o old truck is quieter.
Great selection great management.. I wanna work there so I can be part of this team in sales go above and beyond for customers!Keep up great work
2015 Chevrolet Equinox 1LT Review
Not what I expected
by Queen Nay from Aloha, OR
April 11, 2019
This car originally met all my needs. It wasn't as good on fuel economy as I had hoped for but I chalked that up to having a teenage driver.
The biggest problem is my navigation, radio, ac, and heating system display. It blanked out one day and never came back on. I was told that GM is aware of the issue. That it is a software problem and a simple fix. However I have to pay for the repair. That is simply BS, why should any consumer pay for a manufacturer problem?
Wonderful staff - excellent service - awesome vehicle! My knowledgeable salesman (Matt Smith) really took his time answering questions and providing useful information about my target vehicles - as well as my trade/purchase options. The experience was very enjoyable with no hastle or hustle. After I made my selection, the finance department (Marshall Eppes) efficiently and thoroughly stepped me through the purchase process. Honestly, this was one of the best, if not the best, car-buying experiences I've ever had. Bill Hood Ford is a wonderful dealership with a great staff. I wouldn't hesitate recommending them to anyone looking for a quality new or used vehicle.
2015 Chevrolet Impala 2LT Review
2015 Chevrolet Impala LTZ
by Glenn from Hoffman Estates, IL
April 26, 2019
Overall, outstanding vehicle. Only downside is the touch screen on the dash. When your backing up, the rear camera display is “washed out”. Other than that, love the car!
From beginning to end, I experienced excellent knowledge, service, and honesty from the folks at Bill Hood Ford Lincoln My sales consultant Brady was patient with my many queries, and was exceptionally helpful and knowledgeable about Ford trucks and in following up throughout the entire purchasing process. His supervisor Jason offered a splendid deal on my trade-in, a favulous price on the new truck I wanted. He took ample time to explain various aspects of pricing and financing, and he also was forthright and trustworthy. Marshall was patient with my many questions about financing and service packages and handled the financial end of things effectively and expeditiously. Lastly. Glenda did a wonderful job finalizing everything and going through the features of my new F-150 carefully and clearly. I love my new truck and couldn???t be happier with my buying experience at Bill Hood Ford.
2017 Chevrolet Traverse LS Review
Glad we found a new car.
by JakeG from Marshall, WI
April 27, 2019
So far it has driven well and feels good. The mileage wasn't awful for the year it is. I've never owned a Chevy so I'm hoping there aren't many major issues.
My Equinox didn't come with a remote start I phoned Ross Downing to inquire about getting remote start installed and Mr. Earl in the parts dept. informed me that Ross Downing could install remote start for me so he order the part and I got it installed on March 1, 2016. The whole experience was excellent I didn't purchase my vehicle from Ross Downing I wish I would have I know my next Chevrolet will be purchased from Ross Downing Chevrolet
2017 Chevrolet Tahoe LT Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
Service was very prompt. The service man that came to the waiting area to get me after the service was done was very polite and explained what they had done. He also said that they had checked the on the service that would be needed in the near future and there was nothing my car needed at that time. They also washed my car when the service was finished. That was a plus! The only thing I could have wished for was that they would have vacuumed it, too. They have a wonderful service department at Ross Downing and I'm so glad that's where I purchased my car.
2019 Chevrolet Equinox 1LT Review
My red cherryiot :)
by Red Grandma from Kalamazoo, MI
May 15, 2019
It's such an improvement sitting a little higher and the feel of more stability on the road. Amenities make driving so much more stress free :)
Most enjoyable car shopping experience ever. Salesman made us comfortable. No pressure. He was very well informed on all features. Our salesman was like no other we have ever come across. Large inventory to choose from.
2017 Chevrolet Trax LT Review
great small SUV
by Donna L from WEST BLOOMFIELD
May 10, 2019
real easy to get in and out of cari like the lumbar backing in drivers side small enough for me to drive comfortably it"s great
The service that I received was excellent. The Salesperson Ms Bree Dixon was very professional. I would reccomend Ross Downing Cadillac to my family and friends. Great service. Clean facilities. Great experience.
2019 Chevrolet Suburban LT Review
Exellent SUV best i onwned ever before exelent
by Jose S from Miami
May 15, 2019
Exellent SUV, amaisin , never drive a car like this , confortable , smooth, ,I am in love with my Chevrolet Suburban , tegnolgy, car play
Absolutely loved my experience! I went in to talk to someone about getting a new vehicle. The staff treated me differently than just a "car buyer". Very friendly and helpful!
2016 Chevrolet Traverse LS Review
Nice and clean looking vehicle
by Jrose from Cherokee nc
March 14, 2019
From the outside the vehicle is very appealing and also very comfortable from the inside. But upon driving it for any longer than a week you’ll come to find that the power steering in these vehicles is shotty to say the least. The vehicle has under 100000 miles on it and is already harder to turn than a vehicle with no power steering at all. My 95 s10 with 200000 miles plus on it has better power steering than this thing.
My car was wrecked and the insurance company would not pay for a defective part, so I stopped here to see what, if anything could be done for me. These people were very cordial and got right to my car. I was impressed! Very good service, repair and employees who care about their customers.
2015 Chevrolet Equinox LS Review
by Debdo19 from Bonney Lake, Washington
May 12, 2019
This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate
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