Nice store, nice people. Our sales guy was very professional, friendly & answered my questions. Our sales guy was never pushy. I would recommend this dealership.
Makes you feel young again!
by Captain RT from Rotonda West, FL
January 11, 2019
As a former Jet Pilot, it puts me right back in the cockpit with plenty of power and gadgets to tinker with. Not really a Family type car but rather, a car you will enjoy turning back the clock of time with. I have a riot with it.
I couldn’t unlock my doors, called and (I think her name was Kathy) said head right over! She took great care of all! Fixed everything and as I needed oil change etc, got it all done right away.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I have been going to this dealership for over a year now and have had good and bad experiences. One thing I can say is that is something goes wrong like they will work hard to fix it and make things right. I would recommend this dealership to anyone. Like any dealership you will have good and bad but I think they appreciate the business and work hard to show you that.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I was very pleased with my Rainbow experience. No back and forth haggle on price and they were very helpful and friendly. I would recommend them for your next vehicle.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.
I love driving my car
by Aceofspadezz from Baltimore, MD
December 31, 2018
I think it’s great it just need some better speakers. It’s only my second car but it’s great to hear the sound of that V8 engine as I’m driving.
I went in for an oil change and tire rotation. My car was taken immediately, and, as usual, the staff was very courteous and knowledgeable. I purchased a vehicle from this dealer 6 years ago. I did not purchase one on this occasion.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
A friend of ours recently purchased a truck from Bill Hood Chevrolet and recommended them to us. We drove almost 2 hours to get to this dealership.
Jerry Rhodes and Vince made buying a truck fun instead of tedious. I fully appreciate the honesty and help they gave while buying our new Chevrolet 2500 Silverado. They listened and helped us find just the truck we wanted and were totally upfront throughout the whole process. My husband and I have bought quite a few cars over the 35 years we have been married and have NEVER had such a positive experience before. I totally 100% recommend this dealership to anyone looking to buy a car. I give a very special thank you to Jerry-he was a pleasure to deal with, he was very knowledgeable, and he made the whole process very easy. I also want to mention that EVERY person there was friendly, courteous, and professional.
Most complimented vehicle I've ever Owned
by malmal from Lenexa, KS
December 31, 2018
This car is awesome for looks, but not so great when you are short like me. I could barely see over the steering wheel :(
No car I've ever owned has compared to the speed and get up this one has though! I absolutely love the vehicle- just wish I could see!
There is no other dealership like this one. When you purchase a car there, you get more than a vehicle, you become a member of the Bill Hood family.
Special thanks to Rex for your expertise and friendly attitude and to Eric Laborde for making the financing so easy.
Love the truck but not the dealership
by Lessika from Indianapolis, IN
January 4, 2019
I love my Suburban LTZ!! I just wish it had four wheel drive. Everything else is excellent!! Heated and cooled seats, heated steering wheel, dvd package with wireless headset so I can listen to music while they watch movies, sunroof, backup camera, park assist and much more!!
Jerry Rhodes ,Eric/finance mgr/Chip/sales mgr were great. Very helpful. No pressure . Very informed, new vehicle delivery Dept was very professional informative. The staff were all well dressed ,made me feel like a very important person. They were straight forward about the pricing of my truck so I knew what to expect . Jerry took care of everything with the truck and the truck was beautiful. I actually had fun. Very happy with the process.
Luxury Vehicle; Travel well.....
by TtimeFun from Okc, OK
November 20, 2018
This vehicle is a joy to drive, seats our family in a safe and comfortable manner. We love our road trips, and the kids make great use of the video and entertainment system.
We just purchased a new Chevrolet at Hood Northlake in Covington. Our decision to purchase this vehicle was greatly influenced by the wonderful service we received from the courteous, knowledgeable and professional sales person and supporting staff. The facility is well worth visiting as it also is quite impressive. We would definitely recommend Hood Northlake to anyone looking for a vehicle.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
Very pretty ANd comfort able very smooth ride
by Kayleyutlovecar from Northport al
December 4, 2018
This car had plenty of room for me I am a tall person the back up mirrors this is greatest thing too happen to cars!! I love love my radio it has a great sound!
I recently purchased a used vehicle from Bill hood Chevrolet. I had a very good experience the staff were very helpful and knowledgeable. Alexis did a fine job even after the sale with a few little issues that. Forgetting my ball on my old truck and getting some floor Matt's for my new truck.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Lost transmission towing camper from Florida to Colorado. May 3rd. I coasted into the front of the dealership. I knew what was wrong. I just retired last year. 30 years in automotive after market. I sold parts to dealership's and any garage or repair shop in my market. ASE parts specialist. I looked at used Surburban's. I like my 2005. I went to the service department. Asked how long would it take to get a GM remanufactured unit. 10 minutes went by and I got my answer. We can have you back on the road tomorrow after lunch. I went for that deal. While we waited one of the salesmem offered to tow our camper over to used car department. Hooked us up with electric and water. We had our german sheapards with us too. They offered us a loaner car so we could get around while we waited. We didn't need that. We had a wonderful experience. This was one of the best experience in a repair shop I have had in a long time. I want to give everyone there a job well done. Thank you all because I must have spoken to most everyone. Lots of free coffee. Thank you again.
Most reliable car I’ve ever owned
by Goblue from New Jersey
November 18, 2018
Great performance, power, comfort, style with this car. It suits every need for speed for price, and can’t beat the style. Thrill with every tank of gas.
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