When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
This was my family???s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Very professional and trustworthy. Environment was clean. Mike went out of his way to buffer out a scratch on the car before I came to buy. Worked with me and my dad to figure out the money/banking situation on a Saturday. VERY helpful!!!!
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
Dealerships like Fred Caldwell are rare to come by. The people there don't just act like they care ... they do care about the customer. This is my 4th car purchase from them and I will never shop for a car anywhere else. I can't say enough good things about the people there and the service.
My experience at Fred Caldwell Chevy dealership has been great.
Was looking for a used Chevy Camaro and found a silver 2016 with 6500 miles on the clock on their lot.
They held the car for a week so I could get my finances in order and the whole sales process was done without pressure and with out going back and forth between sales and managers.
After the purchase there was a part missing out of the trunk , but it took one phone call to Andy McGee and the part was shipped directly to my residence.
Love the car and love driving it.
Would recommend to visit Fred Caldwell dealership and talk to the folks in the showroom.
It was a pleasure.
I've bought my past few cars at carmax because I hate the used car buying process at dealerships. Andy and Alvin made this process smooth from the start. They were fair from the start on the vehicle price and the trade in value on my vehicle, and didn't charge an exorbitant amount of fees to make up for the vehicle price. After less than 10 minutes of negotiating, we had agreed to a price on a used GMC Sierra Denali. The rest of process went smoothly and we were out of there in less than 2 hours. I will likely go back when it's time to get anot her vehicle and would highly recommend going a little out of your way to get to this small town dealership!
No matter if your shopping NEW or PREVIOUSLY LOVED cars the STAFF makes you feel welcome as an individual as opposed to a number on the sales board.....Cudo's to MATT BURRIS ..sales, for his making the expierence pleasant........Thanks also to Andy, used car mgr, for his involvement with our transaction.........If your intimidated by the HERDING expierence of a large dealer, come to the friendly confine's of FRED CALDWELL CHEVROLET
My experience with this car dealership was wonderful. They do everything they can to make sure you are comfortable and at home. The facility was very nice and clean and everyone was friendly. The car is awesome!!! Thanks Robby!
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 6, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
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