I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 4, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Not often do I find a place that actually listens. I had a brake noise that not only worried me, but drove me and all of the dogs in the neighborhood nuts! It only made the noise at certain times, like first thing in the morning, when I was backing out of the driveway. Of course, when I dropped it off, it wasn't noisy. I spoke with Shanna and she suggested that we leave it overnight and the tech would check it out first thing in the morning. Made sense, not sure why nobody else ever suggested that.... Got a call in the morning that they found the noise and repaired it under warranty. All better now. She also suggested a new air filter which I was embarrassed to say had not been changed in the three years that I've had the truck! So, all that and my truck was ready for pick-up before noon. Don't know how they did that because they sure looked busy. I guess the good shops are always busy. But Harrold Ford and Shanna still were able to get the job done in a short amount of time!
Got my car from Jeremy in 2016. He???s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I???m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :)
I drive the extra 50 miles to take my vehicle to John L Sullivan because i know they will take care of my car like its their own. They pay attention to detail while other surrounding dealership rather pay attention to Turnover. John L Sullivan treats all their customers like family and have always made things right. They are my go-to for purchase and service. Thank you for always treating Me like family!!!
Amit was an excellent salesman. I would like to say thank you for helping me get into my dream truck and making the process hassle free and enjoyable. After some bad experiences at other dealerships I was very wary of car shopping but I couldn???t be happier with my service at Future Nissan of Roseville. Thank you again Amit for being so professional and helpful!!
I live in Stockton and got denied for a New Car. They wanted a big down payment and wanted me to jump through a lot of unnecessary requirements. My son referred me to Folsom Dodge. I filled out my application online and was pre-approved quickly! Chris Hurd did a wonderful job with getting me approved and providing me with a great car selection. Charles Townsend from Finance was professional and explained the process well. I recommend that you try Folsom Dodge first! Stockton Dealerships are a joke!
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
We would like to thank Charles Bruce for his excellent customer service every time we bring our Jeep Grand Cherokee in for service or repair. Recently we were going out of town and needed our key fob reprogramed for safety reasons. Mr Bruce got us in right away so we didn’t have to worry while we were away. We will continue to bring both of our Jeeps to Auburn Jeep Dodge.
The circumstances of this purchase were not your average new car purchase. That being said we would like to express our gratitude to Josh for his efforts in streamlining the process. Very good salesman and would recommend him highly.
Exceeded expectations from every aspect. Initial contact through test drives and car selection went super smooth. We then waited for the car to arrive and after a final check decided to purchase. What a great experience with a mellow atmosphere all the way through. Thank you Shingle Springs Subaru. My first Subaru. Looking forward to the years ahead.
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