OUTSTANDING CUSTOMER SERVICE!
December 3, 2018
Feldman Chevrolet of New Hudson is AMAZING! I have purchased 3 new Chevy vehicles from them since 2010 and while their Customer Service has always been great???this time it was absolutely OUTSTANDING! There was a HUGE issue with the purchase of my 2018 vehicle, an issue that had not been encountered by the Feldman Chevrolet New Hudson team before. Not only did they go above and beyond to resolve the issue, they did it with impeccable professionalism, friendliness, grace, and above of all INTEGRITY! I doubt that other dealerships outside of The Feldman Group would have went to the extraordinary lengths that Feldman Chevrolet of New Hudson went to in order to make sure the issue was resolved and I was satisfied and happy with both my vehicle and their Customer Service. I was already a loyal customer, but now I???m a loyal customer who realizes they are just as loyal to their customers and they treat us like family. I would like to thank John R., Brittney T., Nick L., and Zac. B for all of their hard work and assistance and for being an AWESOME and AMAZING team. If you want a GREAT experience to go along with your New or Used Chevy vehicle make sure to visit the team at Feldman Chevrolet New Hudson and they will make you feel like family too!