Used cars for sale near Chicopee, MA

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Quran Beckett, our sales rep did a great job, first to last. He listened well and answered all out questions. Great guy.

Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

Rodney and Jim made the buying experience easy… very good selection of vehicles.. I would and will continue to recommend this establishment

My wife and I are very pleased with our experience at Sarat Lincoln. Very friendly and most importantly answered all of our questions in a timely manner whether it be by email, phone, or TEXT. Buying a vehicle can be complicated, but working with Sarat Lincoln was as easy at it gets.

Impressed how easy everyone made the buying process easy to do- from sales, service and finance. Mike was also very helpful in explaining the vehicle functions

I was in a spot and was well taken care of they went out of their way to help me out. They brought me to bank home for my title. Went from stranded to taken care of

Good customer service and prices are reasonable, happy with my 2015 BMW 535 runs 100% Financing was easy and I got fair interest rate , Thank you Auto Care

Great Service, Clean Facility. They always do a great job on the point inspections. I would recommend them to anyone that has an Acura and need service.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful