Used 2023 Chrysler Pacifica Touring L for sale near Kettering, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Working with the staff was a pleasure and made what is normally a stressful experience much easier to navigate and feel safety and trust in the process. Ms. Lori P is a delightful, professional and caring professional that ensures a well advised experience in purchasing a vehicle. Highly recommended. Thanks!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Deborah is super friendly and patient. She understood our needs and explained us everything in detail. She also worked with her supervisor Tori to make sure our needs are met. The experience was personal and we are happy with that.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

I have a great experience I was there for a service the system that they have is great you can lookup realtime progress on your phone especially Nichole she is amazing she is respectful and will tell you the exact time will take mostly it will be less I highly recommend Her when you get there I’m happy with their service

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Tranajamos con Petra por mas de un mes y solo tenemos palabras mejores! Nos ayudo muchisimo encontrando el van que necesitariamos por nuestro trabajo y Petra siempre tenia paciencia y con una sonrisa. Te agradecemos sinceramente!

Recently list their cars at Cars.com; they have honest and effective communication with buyers.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Excellent team and service. Steven Farr is exceptional in terms of customer service. He provides technical details in easy to understand manner . Highly recommend

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Ron was great to work with—very personable, knowledgeable, and helpful throughout the entire process. He made everything smooth and easy to understand. I’d definitely recommend him!

Our salesperson Debra was patient and courteous. Ron and Marvin the managers were very helpful in getting a deal done! Debra, thank you helping us with the purchase of our new car!

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

I just want to thank Mr. Ronald for his professionalism in handling my daughters car buying experience. Hands down the best salesperson I’ve ever encountered!! I will definitely recommend this young man for all your car buying needs!!

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

Mr Ruff was very knowledgeable about this entire process. He makes you feel at ease from the very beginning. I would highly recommend him to anyone that is in the market for purchasing a vehicle.

My sales guy Mike Serrano was awesome. I can't find anything negative to say and I've been recommending him to everyone since my purchase.