Way better experience than the last few vehicles that I bought from other new car stores. They actually sold the truck for what they had advertised! Nothing added on at the end of the deal, no pressure on the purchase of the truck, and a fair price for my trade first time around. Very happy with this place, I will be buying my next vehicle from them!
I was travelling thru Stockton to Iowa...still 2 hours to go to get to my destination. I needed immediate care of my Toyota & was fortunate to get to this dealership. The receptionist was thorough in getting my information. The service department was outstanding in fixing my problem. I was extremely pleased with the care that I received in what could have been a stressful situation. Kudos to whoever trained these employees in providing customer service!!
Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
I spent four long months searching for a vehicle and this dealership was the first one that I found where it seemed as though I was not being pushed into buying. Greg was helpful, insightful, and I believe he was honest (for a salesman) haha. I appreciate the service I received and will be going back one day. Thanks
We had a great experience buying a car from Jeff Koenig. The process was really straightforward, quick (important to us), and easy. I'd highly recommend buying from a smaller dealer like this. From the time we walked in, everyone was courteous and helpful in a way that felt much more genuine.
Service work by a great auto shop,purchased my car
by Tina osterhaus from 63506 picatee creek
August 7, 2018
Mike and Glen are two of the nices people you will meet. They are so respectful and courteous of there customers. I was really upset one time about something they couldn’t control and got mad at Mike. He just stood there and took it. He didn’t deserve the xxx chewing I gave him. But he still treated me great. I wouldn’t have treated me great. I respect him now more then ever and I will never do that to anyone again. I felt horrible. Mike and Glen are awesome!!!!!!
I have purchased several vehicles from them great deals and friendly staff the owner dave even gets in on the haggling deals....they make you feel like family. I will definitely buy from them again. .....
I must admit, Lagers has changed, and definitely for the better. Great car buying experience, respectful and honest. I honestly enjoyed the car buying experience from my hometown dealer. Ashley, Leah, and Michele made this honestly pleasant.
To those who gave poor reviews, 1 simple suggestion: strong willed and driven people treat you like you treat them: show some respect, you'll get it back.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
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