Our Acra sales rep, Larry Calfee, in Columbus, IN was great to work with. The dealership and Larry were wonderful in customer service and the whole buying process. I would highly recommend anyone looking for a used car to check them out!
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
by Steve and Christina Sutton from Whiteland, Indiana
August 6, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Best buying experience I have had. Tyler Hicks was amazing to work with. Very patient and very thorough. He listened to what I was looking for and delivered. The whole staff was amazing. Closed everything quickly with Richie Tudor in finance with no problems. This is my new home when shopping for vehicles. I will be back guys....good job!!!
Former Ray Skillman Customer
Thank you for bending over backwards to answer all of our questions and concerns with making a purchase from 300 mi away. We appreciate you holding the truck until we got there and your honest answers about our truck. Well worth the drive. In less than 24 hrs we had our dream truck. Thank you Patrick and Joe. I will make the drive again!!!!
Ad was accurate on vehicle. Happy with deal and Rick Jones my salesperson communicated well. The sales manager and finance manager were also very informative and professional. Treated me like a customer should be treated.
I purchased a 2018 Mazda CX-5. Car was immaculate and even smelled like new. Very happy with the purchase and I would highly recommend this dealer. Easy to deal with. No pressure. No extra fees. In one hour we test drove two cars, purchased one and completed all the paperwork. Korey, his coworker and his father were a pleasure to work with and I would strongly recommend them. In buying cars for almost 50 years this is the first time I have not tried to negotiated the price. The price was completely fair and everything was so easy I was completely fine with paying the asking price and without going through the negotiating hassle. We live about 50 miles away and it was certainly worth the drive. We will recommend to others.
2016 cadillac srx Thanks Brian for having this car look like brand new there was no way I could go home with out it and Thank you for making the transaction so smooth
Plus helping us with all are ? About are new car.:-)
Just purchased 2008 Lexus RX-350 with trade. My salesman, Gary, was great! Very personable and willing to work with me on the value of the trade-in. The vehicle was priced very well, which attracted me to Heritage in the first place. The transaction went as smooth as I could have hoped, closing in around an hour, despite the fact that I forgot the title for the trade-in! I would definitely recommend this dealer to anyone interested in purchasing a quality used vehicle.
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I purchased a used 2003 jeep grand cherokee limited and am completely satisfied. With the vehicle and was impressed by my salesman Jay McCracken and will more than likely purchase my next vehicle from this dealer and Jay.
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