Used Chrysler minivans for sale near Alpine, NJ

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Highly recommend that entire team over at Brooklyn Ram. Jimmy and everyone at the location were genuine, nice, and went above and beyond to make sure everything was as easy as can be. Found a car online, confirmed it was there, scheduled a test drive, and even though they were extremely busy and I had to wait a little bit, they made sure to let me know I was a priority and it was about me, not just a sale.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I worked with Jesse and Jimmy and they were excellent. Jimmy went above and beyond to ensure that I got the car of my dream and the best protection needed. I couldn’t be happier! I definitely recommend this dealership.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Gabriel was awesome to work with. Fast approval and service. The drive was long but very much with it. It was a great experience. Definitely recommend

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Vine a ver una Chevy traverse hoy, no tenía pensado comprar pero Arturo me ayudó en el proceso mucho que me decidí llevar el carro hoy! Una Chevy traverse del 2016!! Les recomiendo el lugar, Arturo nos ayudó mucho!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Venimos hace tiempo a comprar una gmc savannah, ahora venimos por otro carro y el señor Arturo fue muy atento y nos enseñó muchos carros, al final nos gustó la Chevy traverse, el señor Luis y wilton muchas gracias tambien!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

My experience at Major World was exceptional! My salesperson Martin was knowledgeable, professional, patient and kind. I told him my budget and he immediately brought me to a section where dozens of vehicles were in my price range. He pointed out the ones he thought were the best value and told me why. He never tried to get me to consider something out of my price range. The whole staff was friendly and very helpful. In a couple of short hours they had me insured, new plates and driving home in a beautiful silver 2012 Chevy Malibu. Thank you Martin and the wonderful staff of Major World. Sincerely, Anthony Ferrara

After driving my Pacifica Pinnacle for more than a year I must confess it is the best vehicle I have ever owned. The power and feel of this on the road is amazing and both interior and exterior has gotten so much compliments. Not to mention the fantastic gas savings running around town in EV.

My experience with the sales representative and the other Major world team was very professional. The team makes you feel welcome, comfortable and excited about your purchase

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

I wanted to get a straight story on the economy on electric operation and gas miles per gallons. I measured my 2021 hybrid Pacifica. It takes 14kW-hrs of electrical energy to charge the battery. It will go about 30 miles with that charge. At $.25 a kilowatt hour it will cost $3.50 to charge the battery. Driving on just gas I get about 30 miles per gallon. Today that will cost about $5.

I bought my car from out of state and they made the process so easy and had a wonderful deal on a cpo Vehicle. Quick and easy process was worth buying a vehicle out of state. Thanks to Olu great dealer

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Great guys.very helpful with everything.Oliver and Peter is the best!!!thank you guys

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

Without an appointment, I went to the “Express Lane” first thing in morning for a routine oil change and tire rotation. I was told it should take about an hour. The work was completed in under hour and the service writer was pleasant and a pleasure to deal with. This was a much better experience than the ones had with another dealership where I purchased my previous jeep

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

Steve at was super helpful to work with! Very patient with us and the whole staff was eager to assist us in what they could. Thank you all!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.