JD was very polite and courteous. He called me and advised of needed repairs and called again when the work was completed. Other than the cost( that JD has no control) I would recommend HSF service department
HSF helped me in a time I needed it most! My car broke down in the middle of the work week and I was not prepared to get a new car! I know that my deal was not an easy one to make happen. However, my sales person treated me like I was family and made me feel very comfortable. I bought my car a few months ago and never had the chance to review the dealership and sales person. Here it is. They are awesome!
I was in to address a carbon monoxide recall issue, so I'm not sure about the quality of the repair yet. I really was appreciative of the shuttle service since I had to leave my vehicle. Also appreciated the service manager's help.
Ron the salesman was very helpful and honest with our buying process, Dean made things even more easier this is the only time we have went to buy a car and didn't have to spend all day and night, get the run around about the numbers and be told a bunch of lies, this is the place to come if it can't happen here it can't happen.
We brought our Accord in for an oil and filter change. The service rep suggested some additional service items to consider, like tire rotation. Everything that was recommended made sense considering the miles on the car and the work was done in a reasonable time frame especially since we called to make an appointment just an hour before the service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
Took my 2018 Ram 2500 in to have the radio fixed because it wasn’t functioning at all. Service department was super friendly and super helpful. They immediately jumped on it and tried to fix the problem. We ran into some issues getting a new radio which was absolutely no fault of theirs. My case was actually closed but DJ and the guys immediately reopened it and was able to get a new radio in a day or two. It was a long process again no fault of theirs but they kept me informed at all times and even gave me a loaner vehicle. Overall very pleased with the service there.
Since the drop down bar below refuses to allow me to choose the “service department” I want to say DJ was a blast to work with and very professional and kept me informed at all times. My only complaint is he didn’t give me a Dodge Demon for a loaner!
Best place in the Mid-south to have your FORD serviced. Friendly, reliable. I like that they will see you without needing an appointment. They also seem to have better pricing.
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