I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
This was a great salesman experience . Salesman was friendly and knowledgeable about the Jeep that I was interested in . He let us take our time deciding . Was not pushey .
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
I am on my 4th RAM and will definitely buy here and refer here to every one I know. This place is my new dealer and I couldn't be more pleased. PS Way to go GAS HOUSE. The place I bought the first 3 RAMS from should be taking lessons
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
This was the best experience I have had at a dealership! One of my friend's recommended Gastonia Chrysler Dodge Jeep Ram. I called and visited a few other dealerships before, and none were helpful. Then I decided to listen to my friend. I called this dealership, and I could tell the difference right away. They listened to what I was looking for, and were willing to help me with what I could afford. I hate car shopping, but I truly felt like I was dealing with friends. Especially Jeremiah, who helped me get a few extras added to my purchase at no extra charge. They were honest with me with all the details and pricing. I can say that everyone I dealt with made me feel like they were on my side, and let me leave with the best deal I could ask for. I will definitely send all my family and friends here!
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
The dealership went above and beyond to get us where we needed to be in order to make the deal. After going to several dealerships we are so glad we picked this one! Thank you Austin Page for being awesome!
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
I’m glad I purchased this car
by GDyes from Cleveland, OH
November 23, 2018
I really like the bells and whistles on this vehicle. I have received so many compliments on my car. I will purchase another Volvo in the future.
The business atmosphere was chill which I liked. The guys were reasonable and easy to work with to my satisfaction! It's been almost a month I've had my new/ used vehicle and I am loving it! Thank u Dalton and Ronny for your friendly service!
Very reliable, never s problem.
by Brian from So. El Monte
December 10, 2018
It's 2 cars for the price of one. It can be a elegant Luxury cruiser. Soft leather interior with beautiful wood accents. Or a true Spots car. Dynamic Mode and Sports Mode really brings these features to life. I have a XF Supercharged V8 Portfolio edition. I bought that year model because it's the 1 St if the 2nd generation. And the last with the V8 in the engine bay.
Very professional and trustworthy. Environment was clean. Mike went out of his way to buffer out a scratch on the car before I came to buy. Worked with me and my dad to figure out the money/banking situation on a Saturday. VERY helpful!!!!
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
by John W Funchess from 701 Short Spoon Circle Rocky Mount NC 27804
August 13, 2018
They were very polite and courteous and funny at times . Also very understanding and sensitive to our needs as buyers. I love the atmosphere. Very first experience with this consignment dealership. Indeed awesome and the savings was great.
Eye Candy, Mechanically sound, Rumble!
by Jagman from Richmond, KY
November 8, 2018
This truck is all I could ask for. I’m not a small business owner, pro sportsman or mountain climber, but this truck can do all! Very nice to look at and drive. Mechanically very well put together. I use it for leisure, everyday stuff and just being a home owner. It will pass everything except a gas station. But I have a 1 mile daily commute, so that doesn’t really matter.
I found my car online, and started the financing process before I even set foot on the lot. Once I arrived, the car was waiting for a test drive. The staff worked as team to get all of my paperwork ready and out the door as quick as possible. Thanks guys!!
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME experience. I would highly recommend Willie Hailey and the dealership that he represents.
The worst Car I have ever owned!!!!
by Bobbie D. from Bowling Green, Oh
December 22, 2018
Nothing but problem after problem. Took them a week to tell me my starter and battery went out at the same time???? Now airbag light will not go off. Not their problem. Was not under the Recall. Purchased brand new!!!Nothing good to say about kia😥😥😥😥the worst vehicle ever!!!!
I got hassled everywhere I went, Came to carlotz and dealt with Mike he was very pleasant willing to work with me he wasn't rushing or overcrowding my decision to get a car. I am happy that I came and got a great deal and leaving with a new suv!!!!!!
Strong, well put together! 300S executive sedan!
by Gelmo from MISSISSAUGA
October 29, 2018
Fully loaded!! Everything you need; leather, all electronic hook ups needed for any device, fast, strong, comfortable, spacious, moonroof, big trunk, reliable and more. Great buy, for a great price!
I really appreciate the great customer I received when purchasing a used vehicle from CarLotz. My salesperson, Andy was sol helpful and made the process easy and seamless. The car lot is very clean and organized and a really energetic staff! Thanks CarLotz for my Beamer! I really appreciate you guys and would recommend CarLotzmy family and friends.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
This was a really fast and easy experience! Jean,Mike and Tristan were really helpful and wanted to help in anyway they could. I would recommend this car dealership to anyone looking to buy a used car without any pressure.
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
I would highly recommend this dealership. The service was wounderful, and I just wanted to give a shoutout to Danny for being such a big help. He went beyond expectations, and helped me with the car I bought.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
Its where I bought my certified preowned QX70 and they've taken care of me ever since. Go in, get maintenance done nice and quick, courteous staff, nice comfy couch to sit on while you watch the food network and munch on popcorn. What more could you want? The "don't get your stuff done at the dealership" stigma doesn't really apply here folks when the Joe Shmoe down the street charges the same rates.
Very nice car for price
by Joseph from Nacogdoches, TX
December 29, 2018
This car is a nice driver, it has several features found in luxury cars. Comfortable and roomy for its size. It has a nice entertainment setup with backup camera.
Great web site. Great inventory to choose from. The cat lot is very diverse in its inventory. Really close to where we live as well.
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
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