Never have I been more pleased with the whole buying process. From the moment I contacted Kyle Bailey, till the moment I drove up to look at the CPO Jaguar XF, through the negotiations and delivery process, I have never had a better buying experience. I felt welcome at the dealership, and I highly recommend not only the Internet Sales Manager Kyle, but the dealership as well. Well worth the drive from Atlanta.
I've purchased Jaguars all over the country......Dallas, Chicago, Minneapolis, Miami.....and never has the process been as friendly and efficient as Chattanooga Jaguar. I live in Illinois, contacted Josh Smith and he took care of every detail.....the car was ready for me to pick up....the financing all arranged except for my signature......he spent half an hour going over the XJ's features.....and I was on my way home!!!!.....and I also confess to being a bit on the cheap side and I can tell you that the very competitive pricing was the determining factor in choosing Chattanooga Jaguar! You simply can't make a mistake by dealing with them and I have never been treated as well as by Josh Smith!!
My wife and I had an extremely positive experience with Land Rover Chattanooga. We worked out an agreement with Jack Wilson to purchase a LR4 with what we had expected would be a factory DVD player that still needed to be installed. It turns out the dealership was only able to get the aftermarket version. We had already purchased the vehicle and put 2,000 miles on it when we discovered this didn't work. Our son has hearing aids and is unable to use headphones and my wife has to take him to many doctor appointments out of town and can't work an aftermarket DVD from the front seat. We brought these concerns to Jack Wilson and he took them to his manager (James). James without a second thought or even a call from us asked Jack to get us a new LR4 with the factory DVD. He took our old car back and the dealership ate the expense of the miles and the difference in cost. Jack and James earned customers for life. I highly recommend working with this dealership.
I purchased a 2015 Porsche Macan S and I couldn't be happier with the vehicle and the Dealership. Right from the beginning with my Macan inquiry, Jon Lancaster went to work. Between Jon & General Mgr Jaco Vandermerwe, I had a great deal on a great vehicle within days rather than months. When I arrived at the dealership (I drove 2 hours to get this vehicle), the Macan was detailed, gassed up and ready to go. The financing process was seamless as again, everything was ready when I got there (Thank you Scott DeFriese, Finance Mgr). They even provided me with lunch seeing as I didn't stop along with the way due to the excitement of getting my first Porsche. Jon provided with a detailed hood to tailgate overview of the vehicle as well as getting my Sirius radio and phone set up for my drive back home. The team at Porsche of Chattanooga are exemplary! If your looking for the perfect german machine as well as outstanding service, then this is your place. Needless to say, I am loving the Macan!! Thank you Jaco, Jon & Scott for making my first Porsche experience a memorable one. Your the best!
I recently purchased my third Jaguar from Jaguar of Chattanooga. Each time the sales staff and management have been very friendly and helpful. At no time did I ever feel pressured by my salesman, Mark Able, just an honest desire to satisfy the customer every time. This is the third time he has helped me with my purchase. I highly recommend the dealership and the brand. Jaguar of Chattanooga are a credit to the brand, and I will go back to see Mark when it's time to replace my current Jaguar.
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