the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
Automax of York County has solid cars at great prices. I bought a 2010 prius here and could not be happier. The dealer is super picky about which used cars to buy and sell so most of them are in really good condition and a long life ahead of them. Most of the highschoolers in the area go to him for their first cars. Lowest processing fee in the area. You won't be dissapointed
I had another in a long line of outstanding service appointments, thanks to Mr. Cleon Skinner. He takes great care of me and my vehicle, and I always leave feeling well taken care of and that I got great value. He is courteous, attentive and absolutely professional. Thank you, Cleon! You are the best.
I contacted Pomoco Chrysler Dodge Jeep Ram of Hampton regarding my 200 Chrysler Limited, and James Hood responded to my inquiry quickly. He was polite, knowledgeable and provided stellar customer service. I highly recommend Chrysler...Hampton based upon this James' professionalism. Karl H. Esq. .
One of the most easiest transitions of buying a vehicle.
by Kaycee from DealerRater.com
December 2, 2018
I would personal like to thank the Pomoco dealership and team members (Jada Jenkins) especially for making this transaction very smooth in buying my vehicle. I was treated with much respect and answered every question and concerns I had concerning the vehicle I was interested in purchasing. Thanks again Jada and the whole Pomoco team members that made it possible for me to receive an early Christmas present. Sincerely Kevin Clark
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