I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Very reliable and comfortable
by Cmg0989 from San Angelo Texas
January 7, 2019
The car is great. Plenty of room. USB hook ups for the kids in the back. Heated seats all around and the sterio system is great!! I love the car all around. The outside is so nice. Blue is my favorite. It has a nice look!! I recommend this vehicle to everyone!
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
All around nice car
by Vonta615 from Dickson,TN
January 7, 2019
Vehicle is very room and has plenty power, even though I got the V6 model. The infotainment center is top knotch, with a 8.4 inch touch screen.
Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.
If Get Charger go with R/T or higher or diff brand
by Armoredbugg310 from Inglewood ,CA
January 10, 2019
Overall car is a soso for price inside very simple for price Pretty hefty price tag I say for something with so low quality interior minus well got a Honda Accord with better mpg I have sxt 2018 average car so far reliable so far pros lots of leg room average mpg for v6 nice touch screen audio player good Bluetooth connect and usage lots of trunk space pretty good horse power for v6 it rides smooth really smooth I love that the most! Led lights /Cons braking not that great stock brakes from high speeds transmission jerks when putting in reverse that’s a for sure sign transmission going to give u problems in long run if u keep car usually happens right after 6 year mark after warranty and extended warranty to many gears jerks when hits any gear front grill to low to ground annoying pulling in and out of drive ways overall for me I give ⭐️⭐️⭐️3 stars because of price for the quality not worth 28k for sxt transmission brand new car already giving me issues in reverse if I had another change would just go with V8 at least I coukd have more power
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
by AngieMN from Brainerd, MN
January 10, 2019
I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.
My experience was great! Devin went above and beyond for me and I left with a a car, a smile and MONEY SAVED!!! BOMB.COM
Love my red Charger!
by Charger Girl from Franklin, WI
December 30, 2018
My Charger is AWD which gives me confidence driving in the variable weather conditions of Wisconsin. The 2018 model will require some homework to learn the nav system as it is linked to one's
Smartphone as opposed to having the typical buildt in nav system I'm familiar with. Very comfortable in the drivers seat, especially once it's all tweaked up.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Everything you could ask for in a car
by lrona from Webster City, IA
January 3, 2019
This car is not only very good looking both inside and outside, but it also has comfort and is so fun to drive. The options and standard features were amazing.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
by Mandy from Albuquerque, NM
December 27, 2018
I absolutely love my Scat Pack! I love the horsepower and all the added options make it very affordable and worth the money! It’s a blast to drive! My only issue is that it really should have come with bigger tires since the stock tires weren’t enough to get good traction.
These guys really went the extra mile for me! They car hawked and found the perfect car at the perfect price for me. They got me financed and back on the road! Wish I could give them 10 stars!!! They got me in my Beamer. Thanks Tony!!!!
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