came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
My Experience at Sands was the way it should be at every dealership! I'm that tough customer who contemplates and perseverates until I find exactly what I want. Looking for a used car, I am glad my final decision ended with a warm and welcoming dealership such as Sands. Joe Lyons was pleasant, professional and extremely helpful Between Joe, Matt and Chris my experience was flawless. They did everything right to make it work for me with in my budget! I will definitely be recommending Sands! Everyone there was great! On a side note thanks to Jimmy Mack for making me laugh!
We had our Jeep breakdown while we were 3 1/2 hours from home. We called Sands service department because we knew it should be under warranty. They were so helpful and amazing that we knew we would come here to buy our next car! We were not disappointed!
I had positive experiences with all the folks I dealt with at Sands. They were professional and did not have a high pressure sales process. I felt like we were partners working towards a common goal of getting me the vehicle I wanted. I dealt with some other dealers before purchasing with Sands and I'm glad I choose them. Thanks Joe Lyons!
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
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