Used 2020 Dodge Durango SRT for sale near me

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Very roomy and comfortable. 2 teenagers fit in the third row no problem. Smooth ride and good on gas for an SUV. Would highly recommend this vehicle.

Easiest vehicle purchase I’ve ever been a part of. Great staff very friendly great experience!

Plenty of room and style my 2 youngest children enjoy the 3rd seat. Plenty of room for 2nd row. Small cargo area behind 3rd row. However it is big enough for groceries.

Listed as a station wagon. Love the hatch back, roomy 3 seats so lots of room. On NITSA and have no recalls yet. Love it’s easy handling and quick response.

Jack in sales made our purchase a quick, easy and fun experience. We test drove a couple of trucks and a car, which were all beautiful. The process was pretty painless because they all worked together as a team to help get us into our new Truck! Jack was very knowledgeable and thorough when explaining how all the vehicle systems and accessories worked. While we were in the dealership the staff we spoke with were courteous and acted in a professional manner towards us.

This is our third Durango Citadel since 2014. We have found them to be reliable and a very good vehicle for the money. We expect this one to be as good as the first 2.

Very customer oriented, treat me like family. I highly recommend them for an auto purchase. Bob and Mike were very helpful in ordering and picking options for my new Corvette. This was 3 third c8 I have purchased from them.

Nissan of Lagrange helped me purchase my dream car at a price I could afford and they were very kind and professional 🙏

Zach was the guy who helped me out very professional even tho I couldn’t get the car I wanted he tried super good people maybe here soon we can get me into what I want

Car Castle by far the best customer service, from sales rep to management Eddie everyone here is wonderful.Thank you Car Castle for my new Van!

Great customer service. They answered all of my questions and didn’t make me feel pressured in anyway. I found a vehicle closer and they completely understood.

Very courteous and explained everything I needed to know. Purchased the car from Daniel who did a great job getting us on our way.

Very nice salespeople. They did not harass with calls and emails like some dealerships do.