I recently bought my second vehicle from Eastern Shore Hyundai. I worked with a awesome sales rep Santiago and he was absolutely wonderful from start to finish. I was able to get the vehicle I needed at a fair price. Carl, the sales manager was also fabulous and I couldn't have asked for a better experience. The only negative I can say is I felt very pressured and unnerved by the paperwork / finance gentleman to purchase some add on's I wasn't planning on which made my note go higher than I really wanted. Overall, a great experience and I am very pleased.
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nice clean vehicle
by George from Havre De Grace,Md
December 28, 2018
Met all of my family's needs and we love it and the dealership. Great experience and great people at Apple Auto of Elkton. Thanks again.
Great Service Department Team. Everyone was organized and had me in and out very quickly.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
Excellent services and outstanding experience! He is the best of the best! He has a car delivery to my house in FL. We are very impressed with the way take care customer. Definitely, we will recommend this dealership to friends and family, especially to salesman like Brandon Dana.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
I love this car
by Jodi from Ellwood city, Pa
January 12, 2019
Exactly what I was looking for in a vehicle. Enough room for the family. Rides great and has enough room for all. Would recommend to any family
I didn't buy from this dealer but they were kind and quick answering my questions.
Nice SUV for my family
by Nicoleragan33 from Amarillo
October 10, 2018
This car met our needs it did have problems with the alternator several times which was very frustrating. Grateful I purchase the extended warranty . It got us where we needed to go the gas mileage was OK. I really did enjoy having this vehicle.
Staff is very friendly and will work with you.. Thanks to elite motors me n my baby girl back riding.. Thank u guys soooo much
Hate to sell this solid reliable Durango
by TexasBob from Tomball, Texas
September 18, 2018
Have really enjoyed owning this SUV and would not sell it if I had not retired. But we only need one car now. This is a solid, reliable, well-lbuilt vehicle and the only issue has been that the Pentastar 3.6 Litre engine had a smail design flaw which was recently fixed under warranty because the left half of the engine has a 150,000 mile 10-yr warranty. Only those Pentastar engines build before August of 2012 are elligible for this extended warranty and FCA is not advertising this, you have to search it out using Google.
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