Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
Found a jeep grand cherokee online. Spoke with Betsy and went down to see her within 30 minutes of phone conversation. Upon my arrival Betsy had the car pulled up so my time was time was not wasted. Entire process from the time I saw the vehicle to purchase was about an hour and a half. Betsy was fabulous. Zach did a great job without high pressure tactics to get me to purchase extended warranties, etc... I would go back again!
Ben was super great at helping us find exactly what we wanted. He made the process quick and easy. We love our new vehicle and are so glad we came there and will be coming to Ben for our next purchase. Thank you!!
Betsy was fantastic. Betsy heard what I was looking for and took the time to find the perfect car! Buying a car is terrifying especially when you have something in mind at the end of the season. Betsy was able to locate it and took the time needed to make sure I was comfortable with making this decision. I don't think I will ever buy another car without going through Betsy first! Yeah you!
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
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