Used Dodge Durango for Sale in Pontiac, IL

Worked With Kyle via email never had a dealer work as hard to find a customer what they want or stay in such great contact! Have to say they didn’t have the vehicle I was looking for but I’ll definitely check with them every time I go to buy!

Jeff Butcher, Thanks for your extra effort to : 1) Get Greg Mccandleuss to make time in your absence to give me a test drive and present your 2007 Lexus IS 250 features and benefits to me. 2) Email and text me updates to my various car questions and allowing me to return for a 2nd test ride and an independent / offsite mechanical inspection. 3) Make the decision to buy as simple as could be imagined. I was impressed with your general attitude to try to answer all my questions without blowing smoke, rather, you made genuine effort to satisfy my concerns. Thanks for making my car purchase experience easy. Regards, Gregg Raupp 2-18-17

This car met all my all my standards, I have no complaints what so ever and if I can buy two I would but ones good for now the family loves it

I'm always suspicious of over-the-top 5-star reveiws. I always suspect they are fake, yet here I am writing one. My experience at Heller was so exceptional that, in fact I just left a Google+ review as well. I drove over 70miles from Champaign to do business with Heller. I reached out to them about a Jeep I saw online, Jeremy (their sales representative) contacted me and gave me all the details about the Jeep. Over the phone, I told him my financial needs and he convinced me to make the drive. Sure enough, after getting there and taking a test drive, I worked with the Heller team on financing. The terms were what I wanted and their was no "funny business" with the numbers. I drove home in my new car and slept well that night (and every night since). Fantastic experience with the Heller team, and really that's all I can ask for out of a dealership. Will definitely be back there for my next purchase.

I’ve wanted the 3rd Generation body style since they came out, I finally found the one I was looking for , and it is awesome!! I love the look, the build quality, and of course the Hemi power!!

This was one of the best car experiences I've ever had. From the moment we talk on the phone, until the moment the deal was done. I had set up an appointment for 8:30 on a Monday morning, and we decided that we weren't going to buy and cancelled the appointment. 12 hours later, we were in the showroom with our minds changed yet again. Our salesman was Kyle Fajardo and he was wonderful. He established relationship with us, listened to what we needed and wanted. When he and the staff didn't feel as if what we had chosen would work out best for us, they suggested a vehicle that was just as good if not better suited to our family. Kyle, John, and Jeff were awesome. They stayed until 9:30. We were able to take the van for a test drive, discuss the price, and close the deal all at one time. They didn't make us feel rushed or like we had come at a bad time. When we left, we couldn't believe that we'd actually just bought a vehicle. We will definitely be returning. Thank you all for making us feel like family!

I recently went to Heller Motors with my Brother-in-law to look at and hopefully purchase a new or used car. I really prefer to purchase a very low mile car and Heller had one for me I liked on line. So, I made appointment and we were on our way to see a 2014 Ford with only 7,800 miles on it. As we drove up, I see a very clean modern deaIership on the outside and the inside, I find a very clean good looking sales floor. We were great at the door by a receptionist. She knew of our appointment and the manager to the front. We were greeted by Glenn Radebaugh Manager. and then introduced to Salesman Jeff Butcher. Jeff had the Car I wanted to see all ready. But first Glenn and Jeff wanted to know a few things about what type of vehicle I would like to own. They really wanted to make a proper choice as this is a large investment for me. I test drove the car about a 9 mile test drive. Jeff rode along gave good directions and was not pushy. I really liked the drive and so I asked my brother-in-law to drive it too. He found the car to drive perfect and no problems. Now, I had a trade and figure here come problems.. No Problems at all. I knew what my trade was worth before I arrived at Heller Ford.. My deal went so smooth, I want everyone to know about Heller Ford. Finally, to write this review I waited a few weeks after the sale.. I AM EXTREMELLY HAPPY WITH MY HELLER FORD PURCHASE.. Jeff Butcher and Glenn Radebaugh are the best people I ever worked with to buy a car. Additionally I forgot my I-Pass. and called just over 2 weeks later. Glenn found my I-pass still in my old car trade and put it in the mail for me.. OUTSTANDING SERVICE.. I traveled over 70 Miles to HELLER FORD to purchase my car. MY Brother-in-law Recommended Heller Ford, because he dealt with them in the past many years ago. Thank You Heller Ford Emily.

Thank you so much to Jeremy Merhkens for a hassle free, fun and enjoyable experience while the wife and I searched for our new addition. Also, thank you to all the Heller staff for your hospitality and amazing customer service. We love our new 2015 Dodge Dart!!!

The design is awesome. Love the interior, very comfortable. Smooth ride and lots of power. Did not put in third row seat as I need this vehicle for delivering cakes. Great looking vehicle! 💗

My salesman, Justin Gillard, and the entire sales team at Heller Motors in Pontiac, IL are fantastic! Justin answered all my questions and helped me hash out what features I wanted on my truck before I even came in to buy it. Justin walked me through the entire ordering process and explained all my options to me with his manager, John Warren. He went through all the financial aspects and worked with my credit union for my financing. When my truck came in, Justin called me and agreed to stay late so I could test drive my truck. He even sent me pictures of my truck! I had a few extras added to my truck after it was delivered but Justin got it all arranged and I had my truck faster than we thought. Keith Kabureck explained all the paperwork to me as I was signing all the sales documents so I knew what I was signing. Justin explained all of the knobs and features of my truck during the test drive and when I picked up my truck. He helped me get my truck set up and I felt like I understood what everything was and where it was at by the time I drove off the lot. I took my truck back to the service department a few days later to get mud flaps installed. It was so easy to get an appointment and they got me in and out real fast with the installation. I called Justin after I had put around 600 miles on my truck. He not only remembered me, but he took the time to answer a few questions I had and talk with me about my truck. I felt valued, listened to, and treated with kindness and respect. With this kind of service and commitment to customer satisfaction, I wouldn't buy from anyone else!

Hands down the lowest pressure car dealerships I've ever worked with. They let the cars speak for themselves, and the prices were unbeatable. I bought a 2016 hatchback with all the bells and whistles. Spent about an hour total there from start to finish, and felt like I was just looking at cars with old friends.

Heller Motors helped me find a vehicle that met my requirements both physically and financially with efficiency, honestly, and respect to my current financial limitations in life. John Brown took the time to help me find a vehicle on the lot that met my requirements and was more realistic for my financial limitations (college student with debt and limited credit). He was respectful, honest, and up front at each step of the car-buying process.

Smooth ride and very comfortable. Plenty of room for family and friends. Intend on doing a lot of travelling around the country and will only need one vehicle!

I love driving this car. It has all the amenities and rides so smooth on the highway. I get compliments on my Durango all the time

Tom Rich was a no pressure salesman ,they do great pricing and we were in and out in a couple hrs with a new f150 I would recommend if you want a great buying experience go to Heller in Elpaso Il.

Great looking, stylish, comfortable, great leg room, superb sound system, great features! Very quiet ride, little exterior noise, love the power this beast has, Love that HEMI engine!

Could not believe how easy, and relaxed this process was! Loved the whole experience! Cory Bellot and Steve Johnson made the entire experience fun, clear, effortless, and simple. The guys gave me a straight forward approach without leading me astray! I would recommend these 2 over and over! After searching for a new vehicle for some time, I walked in and walked out knowing that I was being taken care of and getting exactly what I was looking for! I appreciated their honesty and was well worth the drive to El Paso to work with them!

I saw a car I was interested in on their website and submitted a request for information. Cliff emailed me the info quickly and offered other options after asking what options I wanted. When we both felt comfortable he had a couple of quality options for me he invited me to come look at them in person. I was greeted with a big smile and firm hand shake and made to feel very welcomed and the whole dealership made me feel appreciated. Long story made short I bought the car that night after visiting 5 other dealers before that night. I had a small issue with the car after I got it home when I called Cliff and explained what it was was a simple "WE'LL TAKE CARE OF IT". Absolutely no hesitation and it was fixed. It was very anticlimactic as I was expecting to have to argue with them. This is a GREAT place to deal with. My last.4 cars have all been bought at different dealers but I already know where my next one will be bought, HELLER. THANK YOU

A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been 5 minutes after open. I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing. Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.

This SUV is perfect for our family. My husband is 6'7 and he fits perfectly in it. Its fully loaded, but my favorite is the memory seating! Because I'm only 5'5. And the kid loves the captain seats and DVD player!

Had a very pleasant experience shopping for my used SUV. Rich Tom was my salesman and he did everything in his power to facilitate this sale in a timely fashion on a very busy day. I couldn't have asked for a better experience, will definitely buy here again.

Good ride, reasonably comfortable to drive. Interior materials could be uoscaled a bit for the price. . Smooth shifting 8 spd tranny, decent handling and braking.

Earlier this month, we needed a used commuter car so we went to Pete Oldham at Heller Ford. I had been talking to him about possibly buying a new F150, but I was leary about switching to Ford after buying GMC's for so many years. Pete is very patient and no pressure. He let me drive several F-150's off the lot. But today was about a used vehicle. He found the used vehicle at the Pontiac store and had it drive down. While we waited he ensured we were comfortable. Once we decided on the vehicle and the deal was finalized, we were out the door with the keys to an 08 Crown Victoria within 30 minutes. The buying process was very efficient. We walked away very unhappy. Three weeks later, it was time for the new pickup truck. After struggling with trying to purchase a new GMC Sierra Denali from four local GMC dealers, I went to see Pete ready to give up on the whole thing. Pete let me drive two more F-150's on the lot. We then went online and built and priced my ideal F-150 King Ranch. After the build and price, he went to the manager desk and brought back a build sheet of the exact truck we had built, including exterior color and options. We then agreed on a deal quickly. The first deal Pete came back with was very close to what I was hoping to get. The particular truck I wanted was no on the lot. It was "in transit" and Pete expected it within a week. I was good with that wait time. Two days later I receive a text from Pete with a photo of my truck just off the truck. He immediately took it to have all the accessories put on it. I signed the papers three days later and have a new F-150 King Ranch. After a few days, I cannot understand why I did not give Ford a chance sooner. I have never been so happy with the purchase process. At Heller, it is an efficient, quick process. I highly recommend Heller Ford. Ask for Pete Oldham. He made the whole process easier for a frustrated buyer. I have never been so happy about a vehicle purchase process, and I have purchased 54 vehicles in my lifetime so far.

This car is the right one for anyone with a larger family cuz it has a ton of space! It seats up to like seven or eight people which is huge. The third row seats fold down so you can have a ridiculous amount of space in the back for groceries or a new tv or something. Also it’s great on gas too for being such a big car it still gets 21mpg on the freeway which is still less than some cars out there but still for a big car great mileage!

We couldn’t be more happy with our experience at Heller! John was so helpful and patient with us while we looked and talked about at least 6 vechiles! He helped us compare without pressuring us into anything! Working with John was a pleasure & I would definitely recommend him & Heller to friends and family!

SURE DOES HAVE GOOD TIGHT STEERING . LIKE THE DASH CLUSTER AT NIGHT, I LIKE THE LIGHT - SEE @ NIGHT WINDOW TINT . SURE DOES HAVE NICE SET OF TIRES . STEREO HAS GOOD BASS ! IM NOT A TEENAGER , BUT I LIKE TO PLAY MAURICE RAVEL , A LITTLE ON THE LOUD' SIDE .

The dealership: This dealership is not going to negotiate on price, and this is because they provide great service and a modest/fair price for your vehicle. I am confident in my evaluation because I spent HOURS fact-checking and reading reviews on the business. Advice to consumers? Accept the business model early and enjoy the stress-free environment that this company has worked hard to create for it's customers! The salesperson: Raef Friedricks was very patient and understanding of our past experiences with haggling-dealerships, and provided us with great customer service that ultimately won us over when deciding to buy from Heller Ford. Other dealers/salesmen would not even make eye-contact with my fiance when she asked questions, and Raef unknowingly won many points with us after our first visit by addressing her directly when she spoke.

Our pre-used Durango was on its last leg, and we needed new vehicle to fit our family of 7. I was set on getting another Durango as the pre-used one had never let us down. I love the dark violet color, the separate features for heating/cooling. I love how the car won’t drive if the doors are not all the way closed. How it has a button on the outside to lock the car. It fits all 7 of us comfortablely.

We pulled up expecting to leave with a new vehicle and hoped we would get a salesman that would help with this. We were approached a few minutes after we exited our vehicle by a newer, younger salesman named Kody. The connection was instant by the approach and introduction. He listened to our needs and went right to his phone to find the vehicles we had seen online. He admitted he was knew and this was only his second month, yet displayed an honest approach to our needs, admitting he couldn't tell us everything about each vehicle, but would find answers if he could not. Our journey was complete with Kris in financing and were out of the entire process within 4 hours, which included all the test driving and decision making. Thank you for a wonderful experience Kody and we are SO pleased that we were car #3 for your July sales! Tim and Melissa

We always buy Chrysler products and this one did not disappoint us as usual. It is good value for the money and excellent styling. This is why we stick to Chrysler