Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
Great job on working with me on my purchase of the 2012 Avalanche! No pressure good presentation and excellent job of communicating with me on this purchase! Thanks again for a job well done!
Just have to say - If you're looking for a vehicle, go talk to John Preston. He has really worked to make us good deals in the past, and did so again today. He listens to what you want/need and goes above and beyond to make it happen. He doesn't try to push you into something that's out of your budget or not what you're really looking for.If something doesn't go exactly to plan, he'll make it right. He'll take care of you
by Shedrick & Phyllis Jones from Siloam Springs, Arkansas
August 19, 2017
I needed a new car for my wife and decided to give Superior Dodge a try. I received the best customer service I have ever received in all of my years of car buying. We were greeted by Customer Service Rep, Daniel Daigneault as we were coming in the building and he led us through the entire process with a courteous and professional attitude. The Finance Rep, Cody Young explained the financials of our purchase with a straightforward and honest approach and we even had an opportunity to meet Ty Turney, the Service Director, who had our new car detailed and filled with gas, while we were still negotiating our deal! I was highly impressed with all 3 gentlemen and will be recommending all my friends to purchase their next vehicle with Superior.
Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
Tim and Brad went above and beyond to help me trade in my vehicle and purchase a new one!! I will definitely come back here when I decide to trade my car in.
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