I found a car I was looking for online that was here....The problem was I was over 400 miles away. I spoke to Don about the vehicle & it was still available. A less than a week later I flew in went straight to Baldwin's. Even though Don was busy with another customer he made sure I was comfortable by giving me water & waiting inside where it was air conditioned. He finally had a chance to get the car I was interested in. The car looked great & Don let me take it for a test drive and the rest is history.... I drove back in a new used car.... My only gripe is, I had to walk to the bank in 90+ degree weather.... Lucky it was a couple blocks away.
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
The easiest and fastest I have ever bought a car.
Brandon was fantastic and there was zero pressure to buy, and when we decided to, Mauricio had us out of the finance and signing portion inside of twenty minutes - forget spending multiple hours at the Ford dealer like I had previously.
There were a couple very minor issues that came up after the purchase, and they had me taken care of in no time flat.
Seriously - I drove to Escondido from Alpine, and I would again.
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
They went above and beyond to get me at the payment I was comfortable with and into the car I had my heart set on. Doug knew the car inside and out and was super knowledge. He didn't give any uncomfortable high pressure sales pitch either. Ash came in later on in the deal and helped negotiate to the payment I was comfortable with. The process was seamless and I felt like family by the time I left. I definitely recommend this business to anyone looking to get into a jeep. Great prices and selection. Thank you Doug and Ash - I'm a very happy lady!
Drove by escondido auto super center saw a car we liked Ruben came right out was very helpfull very friendly willing to work with our credit and money we had for a down payment ther facility was very clean they even had a play room for my three daughters witch made the car buying very easy i would totally recommed this place to family or friends
Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
Mario is the guy to go to if you want a good deal! He will not let you leave without a car. ;). Tami was as also very helpful over email. She is the reason I came.
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