We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
This place was amazing! I am a young girl and I absolutely know nothing about cars came in with limited cash not much job experience and they were super helpful and refused to give me a car I thought was a decent car but there were lots of things wrong with it! They were super helpful and fast
It was an absolute pleasure working with Mike. He was always responsive, polite, and professional. He found me a beautiful Acura at a great price. Mike made the process so easy - it took less than 15 minutes to complete the sale. I will definitely come back to Mike the next time I need a car.
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Our sales rep. ( Mathew Roseberry ) worked very hard and was so very knowledgeable in getting us the vehicle we wanted at the very best price. We will refer him and Jeff Schmitt to friends and family in the future. Thank you
Been doing business with the Jeff Schmitt Auto group for years nothing but great experiences. Scott Martin has helped me with a couple purchases. Always polite works his tail off to get the deal done. My wife and I could ask for better salesman. He has earned our business for life...
Wow! From first contact/inquiry to final sale, this dealership is simply AMAZINGGGGG!!! Deondre was my salesman & he was nothing short of PHENOMENAL!!!! If you’re in the market for a vehicle & don’t come here, you’ve done yourself a grave injustice! Clint, Audrea & Eric, your hospitality and personal touches to my experience were out-of-this world appreciated! I’ve dealt with dealerships in the past & they all fall in comparison to this one! I drove 1.5 hours and was greeted like I was family! And once I made my decision they actually said “welcome to our family”! I never once felt pushed, rushed or swayed. I felt appreciated & cared for! I’ll NEVER give my business to anyone else! This place & staff deserve more than 5 stars but that’s all Facebook will allow me to give. Superb! Thanks so much!!
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Always friendly and nice. Treated me with respect and didn’t try to tell me I have things wrong with my car when I didn’t.
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