The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
I called about a particular car I found on their website and he couldn't find it. My description of the car along with the stock no. and he still couldn't locate it. He said he can't keep track of all his inventory because he sells over 30 car per day... What? Who does that much volume? I'm sure not this place
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
they were very nice to deal with and accomadating.
by Ken F from West Haven, Ct.
November 20, 2018
They were very easy to deal with. They let us drive several cars to test.
We finally found one that we liked and purchased it. They took care of all our concerns.
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