Perfect buying experience for an online/remote buyer
November 5, 2018
views 5 ? 4 ? 3 ? 2 ? 1 ? 3.5 120 reviews Tilman Grigg Tilman Grigg in the last week Kevin Flores and Lithia CJD of Corpus Christi made my remote buying experience a piece of cake. I had been looking for a used Subaru Forester for some time, but the exact year/trim I wanted was much more expensive where I live (Denver, Colorado). I finally came across the listing for Lithia CJD of Corpus Christi via Autotrader and could not believe the price - it was one year newer, with better options and lower mileage for thousands less than similar models being sold within a couple hundred miles. Kevin Flores was incredibly responsive and very easy to work with. Buying a car online that you aren't able to see/drive in person can be incredibly daunting and stressful (and potentially ill advised...) but Kevin made the process and absolute breeze. He was very patient as it took my lender over a week to respond and gave me plenty of options in terms of the logistics of picking up the car. After seeing how inconvenient it was going to be to fly down, pay for lodging, and lose a weekend driving the car back to Colorado, Kevin suggested a transfer service that would deliver my car directly to my home. Once the loan came through, he scheduled delivery for two days later - faster than I or a commercial shipping service ever could've done. Additionally, right before I put a deposit down on the car the price actually decreased even further, so I was able to get my dream car delivered directly to my home for thousands less than I could've purchased it for locally. The buying experience was already phenomenal (price is king), but when the driver showed up I was surprised to see that Kevin actually accompanied him on the 600+ mile journey. Kevin took time to walk me through all the paperwork and then took me out to my new car and went through every feature and option one-by-one (including pairing my phone to the Bluetooth). It was like having a car showroom in my driveway! Dealing with Kevin has been one of the best experiences I've ever had with customer service for any purchase I've ever made.