I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
I worked with Logan on finding me a truck and he was amazing to work with. I ended up not buying from them only because they didn't have the truck I wanted. I would strongly recommend this dealership to anyone. They are honest, caring, easy to work with, and really seek the interest of the customer rather than the commission they will get from the vehicle. GREAT DEALERSHIP!
Corey is awesome, he went completely out his way to find the perfect car for me late nights to go traveling to get the car I decided to get!!! They are all friendly and Wendy the finance person is very informative!!! Love this place!! Thanks for all ur help everyone !!!
We interacted with three different employees throughout the process and all were personable and low pressure. We drove almost an hour to look at a vehicle and it was well worth the time and distance! Our experience was great and we were very pleased with the service, professionalism, and most importantly, the vehicle we drove away with! I definitely recommend stopping by this location if you are in the market for a new car. Logan was prompt with his communication and services!
We intereacted with 3 different employees throughout the buying process. They were all personable and low pressure. We drove almost an hour to look at one of their vehicles. It was definitely worth the time and distance for the experience and treatment we received. We also walked away with a great vehicle! I definitely recommend visiting if you are in the market for an automobile!
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
I bought my Charger R/T from Mike McIntosh at Goodwin's. Best car shopping experience I've had in my many years of haggling over prices. This was the first non-mom/sports car I've bought, and Mike made it so easy for me to understand how everything worked. I got a great deal, I love my car, and I say "hi" every time I see Mike around town. Definitely worth the drive if you're not in New Castle already.
To the staff members that assisted me, from the start to end, of the sale/commitment in keeping in their highest professionalism, loyalty and respect to me. I was a client, not as a customer, thank you to the Manager and staff, 5 star in courtesy and in sales.
Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
Always a good experience. They take me to work and bring my car to me when it is done.
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