Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
Pros and cons
by ArAmas from Winston Salem, NC
November 29, 2018
I’m currently on year 7 with my Journey (3.5, SXT, AWD) and have been very satisfied with my purchase. (Bought new) pros: LOVE the service dept @ my dealership, good towing capacity, gas mileage is on point, interior hiding compartments. I will never own another vehicle without heated seats and a remote start!! Also, performance in the snow is amazing. I have a tow hitch and roof racks for more versatility. Cons: blind spots galore, no full size spare tire, cold weather causes her to be ’sensitive’, nowhere to put things within reach (purse, phone, etc)
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
I can't speak for quality of repairs, but spoke with members of all their team and don't doubt their service and repair department are much different. I had a great experience today (as a walk-in not planning to buy). I wasn't planning to buy because I went solo for the first time, and I assumed my lack of car knowledge would be taken advantage of. I worked with Vinny, Chris and Matt and they were SO awesome. I ended up leaving with a new jeep. They were super honest and low-pressure and I truly feel they went the extra mile for me. I shopped around a LOT and this was by far, the best experience and the best price in all of the greater Minneapolis area. Thanks again for taking such great care of me :)
Great car great buy
by Dodger from Augusta. Ga
January 3, 2019
We enjoy the vehicle and love the ride and number passengers it can ride. The vehicle features are awesome and the comfort in traveling also.
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
I love this vehicle. It fits my big family.
by SarahNelsen,family girl from PONCA CITY
January 14, 2019
The three rows of seats in this vehicle are excellent! My gkids love it. Thanks for the experence. I would come back to Heather Cennon in a flash
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Have purchase some 15 + new vehicles. This is the
by TheHunter from Hickory NC,
December 8, 2018
Have purchased some 15 + new vehicles to date. This is the best value for the cost to date. It also works well for handling work supplies and transporting of 5 adults.
I recently bought a used Chevy Equinox 2010 LTZ and I honestly could not be happier with my purchase. I a few months prior I let Brad know that I was looking for one and they were able to find the best car for a very reasonable price. The company treated me with the utmost respect and had a very professional "old school" approach and stuck to their word. The buying process was very simple, quick, and seamless. I was able to buy an extended warranty which gave me great peace of mind. Since then I have had my friends purchase other vehicles from them as well and they've had a great experience too. I will continue to recommend them to anybody. Great experience overall!
to many issues dont reccomend buying
by cj from waterville mn
November 25, 2018
not dependable over time; something always wrong with it.many issues the car should be recalled for wish i would of bought a 60s or 70s car new cars are junk.
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
Most reliable car I have ever owned
by heavyduty13 from Findlay Ohio
November 19, 2018
Excellent! Best new car I ever ownef. Will never buy a foreign car again. Noone should ever buy a foreign auto again. Not a single problem with it in six years other than normal maintenance stuff like battery needs replaced, brakes needing replaced, etc.
I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
I love staying in the Dodge Family!
by 2018 Dodge Journey from Dearborn Michigan
January 12, 2019
I’ve leased it for 2 years in 2016, and am leasing another one for another 2 Years. I Love the Journeys and Dodge cars period!
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Most reliable car I have owned
by Jcrabtree77 from Denver,CO
January 8, 2019
Drives smooth. Seats are very comfortable. Bluetooth is excellent. Does very good in snow. Extra storage compartments are handy. Overall very happy with purchasing my 2014 Dodge Journey
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
by Kelly from Sedalia mo
December 8, 2018
This car runs very good and excellent car good gas mileage alot of room for family and trips and able to go and get were we need to go
Wonderful service. Made process of leasing a new car (first time ever) easy to understand and no pressure. Followed up a few days later to check in. Highly recommend!
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
Allen was very helpful worked with us very well and he helped me find exactly what I was looking for went out of his way to help make sure I understood every thing about the truck I was looking for
Great family vehicle
by Ebell from Rogers
December 10, 2018
Great gas mileage, room for everyone and has the touch radio, mp3 hookups and Bluetooth all the luxuries of a sport vehicle. Has store in floor boards for middle row, which is very handy for kids.
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