My experience at this dealership was fantastic!!! While rebuilding my credit, I felt financing a vehicle would be nearly impossible. I’m so glad that I stopped here before giving up. And I’m so glad that Brandon Dazzio was the salesman who was available to help! He spent FIVE HOURS working to get me finances with terms that I was comfortable with and I drove away with a car that I never dreamed I be able to finance! I’m so happy with my vehicle, with my car buying experience, with Carpros and with Brandon! They are all rockstars! ❤️
My engine was destroyed from internal water pump breaking. Eric in service department went to bat for me dealing with warranty company and got me best outcome of a stressful situation. He was relentless with them. Thank you Eric!
Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
Mike Peterson was our salesman. He approached us promptly & was helpful in determining exactly what kind of vehicle we were looking for. It took a little time, but we are happy with the Toyota Camry he found for us. Also, your entire staff was friendly, courteous & personable. The whole overall experience is one that you should take great pride in. We felt comfortable & not pushed or rushed. That's important to us. Keep up the good work. When we are ready for another vehicle we will be back!
We bought a truck. Payments were higher than we wanted but need this size of truck. We do like it and sure it will fit our needs. The salesman is very helpful. But this is not the first time we bought a vehicle from you. We would recommend this dealership to others. We have several family members that have bought vehicles here. Thank you allan and margaret haines
Me and my family had excellent experience at Southwest Motors a man name Ken Sisneros did a excellent job of helping me look for a new car. he didn’t make me feel rushed and he helped me look for a car that was in my price range. In my opinion he’s pry one of the best Salesman’s that southwest motors has.
I had such a great car buying experience with all of the staff here. They were so knowledgeable and reassuring. These professionals are the real deal!! Please deeply consider these guys when making a vehicle selection. Also, mention Sasha Parga sent ya haha
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I had an excellent experience at Southwest motors, because of a man named Ken Sisnorse. He did an amazing job he didn’t make me feel rushed at all. And he help me Look for a car that was in my price range. I’m my opinion he’s probably one of the best salesman’s that works at Southwest Motors.
We had such a wonderful experience at Southwest Motors. We were helped by Andre, who greeted us when we first pulled up. He really listened to our needs and wants, and showed us vehicles that met our needs and were in our price range. We were concerned about getting credit approval, but Andre and James made it happen for us, and got us in a beautiful 2016 Hyundai Santa Fe that we absolutely love. All the cars we looked at and test drove were very clean and drove fantastically. We'd been shopping around, and we spent less time here from starting out by viewing and test driving potential vehicles to finishing up by purchasing a vehicle, than we did just looking/driving and seeing what we could get approved for at other dealerships. I highly recommend checking out Southwest Motors. They have a huge selection of clean, low-mileage vehicles with great prices and warranties, and the staff is an absolute pleasure to work with. And their chairs inside are all SO comfortable!
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