We've been doing a lot of searching for just the right vehicle for our college age son who will be starting an internship soon. While searching online I found a Jeep that seemed perfect. So I completed the online request for info. I was pleasantly shocked to receive an email almost immediately on a Sunday afternoon. You'd think it was a canned response but the way it was worded that seemed impossible. That was just the beginning of the personal attention to our needs and accommodating our unique situation. John was so easy to work with. He made my son feel at ease while there alone and was waiting for my arrival knowing my first name. Little details that make you feel important. Fred did an excellent job of explaining the financial side of the transaction. Never once did I feel pressured or taken advantage of. And here's the best part... they let Matt drive off with the vehicle to get to class on time before I'd even signed the paperwork.
Thank you so much for going above and beyond to help me find a car for my son a Corporal in the USMC. We appreciate the fast service and my safe drive 1,074 miles to deliver it so he can get to work every day protecting our country. Thanks a million Justin!!
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Josh Gowing went above and beyond for us! He took the frustration out of buying a car and made it a fantastic experience! I love my car and we are truly grateful to him and all of his hard work! Ask for Josh Gowing at Ganley of Aurora. He treats you like family!
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 3, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
This was my first time buying a new car. They made it a very enjoyable experience and will come back for future purchases. They answered all my questions and got me exactly what I wanted and needed for an amazing price. I would recommend to anyone to come here if they need to buy a car. All staff was very friendly and went above and beyond to make this a great experience.
Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
Just happened to stop by the dealership. The sales people were very courteous and knowledgeable about several cars on the lot. The sales manager guy was very hands on, went over a lot of options that could be ordered
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
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