Great and friendly place to purchase a vehicle from. I worked with Cory on my new Highlander purchase and he was very knowledgeable and easy to work with. Cory followed up on all my emails quickly even when I knew he wasn't in the office. Very easy place to do business. I have purchased three new vehicles from them and will continue to use them in the future.
Billy Durdahl was awesome! He gave us a couple options. Prius and Camry. He let us borrow the Camry overnight. We went with a 2012 Camry Hybrid. We love it! Thanks Bill! God bless all of you at Rochester Toyota!
My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
I went to this dealership to buy a used car. However it didn't work out for me. I wasn't able to leave with a new car at that moment due to my own circumstances. The service was still exceptional and courteous. Very welcoming environment and straight to the business. I do plan on going back soon, when my unfortunate circumstances change. This is where I will be getting my car from soon. Thank you
Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
After driving for 4 days from Oregon on our way to Wisconsin, oil life in our Verano was at 4% when we reached Rochester, so we decided to stop at the dealership where we bought our car in 2013 to see if they would be able to do an oil change while we waited. Even though it was after three PM this was not an issue and we were on our way, with a clean car to boot, in less than an hour. The technician also mentioned that our air filter was looking dirty and replaced it.
I found my specific Ford Edge online and emailed the dealership to set up a viewing. Everything went so smoothly. It had been many years since I purchased a new car. David Bailey was right there to show me this Edge and answer all my questions which made it easy to buy it with confidence and feel good about the sale.
Jeremy Zieman was our salesman. He was great to work with and we highly recommend him and Rochester Ford. He was very kind and patient with us. It was a great experience and we love our car. Christopher who assisted us with the paper work was also great!
Schyler was great to work with. I set up an appointment to test drive a used Tahoe. We got there and they had it all ready for us to test drive. They where all upfront with what was wrong with it and it was nothing major. It has a small power steering leak and it looks like someone keyed it. So there is a scratch all the way down the passenger side. I wasnt worried about that. We talking with the mechanic that inspected it. He answered all of our question. The only thing I would have to say that I didn't like is Schyler asked many time if we wanted to buy it without letting us talk things over with each other. Other then that they all were great. They didn't try and get us to buy a new car or anything like that. We did get the Tahoe and loving it. He did make sure it was what we where looking for before we started any paperwork. If I ever am looking for a new vehicle again they will be the first place I check with. Thank you Rochester Mazda.
Super was very prompt in responding to our initial online inquiry. He was able to schedule us in at a time of our convenience. He was professional, personable and pleasant to work with. He was able to answer all our questions and followed up on a maintenance issue we had with the vehicle. We would strongly recommend Schuler to anyone looking for a vehicle at Rochester Mazda. One of the best car buying experiences we've ever had thanks to Schyler.
I had been searching for a new or used car this past month and my son told me to try out a Mazda 6. Darrian told me all about the car and options. I also tried out a 1 year old Impala they had just gotten.
I really liked this car more and Darrian was just as knowledgeable with other brands as well. The whole buying process went smoothly and their service was great!
Before coming to Rochester Ford I arranged an appointment with Paul Adams so he would be my sales person, because I had a good car purchase experience with him in the past. I took several test drives. Paul was patient with all my questions, and gave me time so I could make a wise choice. When I made my decision, Paul explained very well all parts on the vehicle I chose. Thank you
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