Used Dodge SUVs for sale near Willoughby Hills, OH

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I have enjoyed my 2019 Dodge Durango have had a lot of pleasure worry about everything being electrical but so far very happy will be traveling to Florida in next month can’t wait to see how it handles.

Alec sims is a great employee ! Goes above and beyond to make sure your satisfied and everything is right. I will definitely be referring him to all my friends.

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

Had a great experience my man Mike Hudson is the man he's the guy

I love it. I’m short so I sit high.So much room in for my family..Nice size radio screen.Overall it is worth it.Runs great and very clean under the hood.

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

Great customer service, Vince was great and explained everything in detail. Highly recommend this place to anyone shopping for a new or used or used vehicle.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

This is the 3rd time i’ve leased a car from spitzer and every experience has been a good one first and foremost my sales person jovahn lockhart has been very kind patient and professional every step of the way he understood my wants and needs and was very respectful of that. The whole process was streamlined and comfortable . I also would like to mention what a good experience it is to have the car serviced as well at spitzer hyundai the service people and the mechanics are all very kind and patient always happy to help

I had a valve stem leak in my right front tire due to the extreme cold weather. The Customer service team @ Central Cadillac was able to get me back on the road in a very expeditious timeframe. I'm very thankful & grateful that I'm a Central Cadillac Customer they're overall customer service is truly amazing. I would like to say thank you to the entire Central Cadillac Customer service team for being OUTSTANDING they really make me proud to be a customer.

Terri did a great job of reviewing all of our options and answered all questions thoroughly. She was very pleasant and I would definitely work with her again in the future.

This my 5th Durango (2022 GT). Size is right, comfortable, powerful and good value for money. Just wish they would get rid of the piano black trim on the center stack. Led lighting vast improvement and lots of safety features.

The entire team made me feel comfortable. There was no pressure and Chris O'Connor was fantastic working with us! Highly recommend to anyone looking for new or used car!!!

I was the second owner for a 2023 Durango Hellcat Premium Plus. I wish I would have purchased this car first before my charger ScatPack. The Durango is a family car and it’s safer to drive. With the power and has lots of room I Woolsey say it’s a great car. I’m sure they’ll have them around in 6 years I’ll buy another hellca t Durango destroyer gray with the black red rally stripes!

Fantastic inventory and customer service… worked with the new Baltimore dealership - Aaron and staff are on point!

This is my 3rd Hellcat vehicle but first as a Durango. Always wanted this vehicle since it was announced some years ago. It does not disappoint. My dealer, Dodge of Burnsville has/is always taking great care of my needs and always works out a deal that works for me. The only improvement I can think of is the have more space in the 2nd row seating. I am tall and eat of almost all of the legroom behind me.

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

Purchased my '17 DD GT with 25k miles on it. Have owned for around 4 years and now have 66k miles. Haven't had any issues. Routine maintenance only. Love the style and comfort. Interior seats are comfortable for long drives. Mine came with lifetime oil changes. Dealer support has been good (although we've only had oil changes so hard to say). I'm hoping this continues.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

goes beyond my expectations,great perfomance and fuel milage,very comfotable to travel in,have had no reason to return to the dealership except for oil chages and tire rotation

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

R/T Blacktop Edition, had wheels chrome anodized as part of deal. Incredible pep and still I have life-of-car mpg of almost 19mpg! Infotainment system rated as the most intuitive on the market. THAT is true! Approaching 30k miles and so far only in last month one problem. Water pump sprung tiny leak. In 2017 dealers offered LIFETIME warranty for entire drivetrain plus some. YEP! They replaced it and it cost me ZERO. DEALERSHIP that did work told me NEVER sell this car! Someone that has a business bought an entire fleet and have had engines replaced after 500,000 miles! Free! Captains seats and console in second row, sunroof, towing package, BEATS stereo kicks a$$ !!! Air conditioners for front and rear. Plenty of cargo room convertible to (2) more seats if necessary for short trips or smaller people. USB ports and electrical plugs everywhere! Sport Mode, Paddle shifters, tons of goodies. Don’t get one with Auto-Stop though. Dealer said I made the right choice not ordering that. He said people hate it. Mine has the “turn-knob” shifter that was a downer at first. Didn’t think I’d EVER get used to that! But I did and it is so much less of a pain because it is so flat and doesn’t stick up in your way. Plenty of cup-holders, pockets on doors, etc. Car has a wonderful and SOLID feel. No squeaks or rattles at all. Love the options with the dashboard instruments too. Yes. This car will stay with me a VERY LONG TIME.

Eddie was very easy to work with and super kind. He answered all of my silly questions without judgement. He allowed me to take the car for as long as I wanted and I felt no pressure whatsoever. When I expressed concern about a noise I heard, he drove the car with me to see if it were something he could fix BEFORE I purchased. I trust him and love my car!

I am 56 years old and have purchased 6 brand new cars in my lifetime. I own them from 7-12 years, usually overlapping the ownership as I sell the old one rather than trade it in. I have previously purchased 2 other Dodges, 2 Chevys, a Toyota and Subaru. The 2015 Dodge Durango I currently own is the only vehicle that I have never had an issue with, nothing broken, no engine lights, nothing. I simply kept up with the maintenance. I had planned on replacing the front brake pads at around 60,000 miles and when I took the calipers off, the old pads showed little wear, so I left it. At 9 years of ownership I decided to change the battery even though it was still good. At 130,000 miles I changed the spark plugs and figured I should change the coils while I was at it, again no indication of wear, I just felt it was time. It was at this mileage I finally changed the pads and planned on doing the rotors as well, but the rotors showed little to no wear so I only did the pads. I went to my local Dodge dealer the other day and talked to a salesperson about getting a new Durango, hopefully it will be as good as this one.

We went in to look at BMW after visiting several dealerships and having sub par experiences. As soon as we walked into Prudential Auto we were welcomed and didn't feel pushed into buying. There was a genuineness about Alan that we were impressed with. It was refreshing to deal with a company and Alan that wants to get to know us and cares as well as earn business. Least pushy sales team and all very knowledgeable. We will definitely be returning for future business.

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

I researched a lot of 7-seater SUVs before deciding on a 1 year old Durango... we needed something that could haul our 5 kids and also double as a commuter car with good cargo space for my husband, who travels to construction job sites all over the place. We both love our RAM trucks (mine is the 2500 horse hauler), so Dodge was a natural choice for us, but we opted for the V6 model for better gas mileage than our Hemis. The Durango did not disappoint!! I've seen other reviews complaining about the power of the SXT... what do you honestly expect, people?! It's a 3-row SUV, a V6 simply can't put out the HP to move it like the Hellcat would (ohh, that one must be sweet!!). That being said, we're still pleased with the performance... which is impressive for a vehicle of this size. It still hauls @ss and handles like a dream, and we live on a ranch in the Rockies so good handling on mountain roads in all manner of nasty weather conditions is an absolute MUST for us. You can tell the Durango is modeled on the Challenger chassis so it's basically a race car of an SUV, even in the V6 model. Do yourself a favor and splurge on some d@mn good all-season tires like Michelin LTX for optimum performance in any road conditions. We've been very impressed with the fuel economy, it does well - even with my husband rallying up and down the mountain and dusting people left & right on his daily commute. Haha! That's one advantage over the V8 models, which guzzle gas as bad as our big RAM trucks. We even run it with the Eco Boost turned off, and often in Sport mode. One thing my husband's not fond of is the fact that there is only one special jack included... and no mounts for floor jacks or jack stands. A second jack from the dealer is almost $300. So husband spent some time in his metal shop to fab an adapter for a second scissor jack, so he could rotate tires and change the oil. It's a non issue if you take your car in for service, but if you're the type to wrench on your own vehicles, it's something to bear in mind. Interior design is nice... the only small beef I've got is the 2nd row seat backs fold down, but the whole seat doesn't fold up to more easily access the 3rd row. It's not an issue for our kids clambering over, but it could be awkward for an adult. So the little ones go in the back. Overall, we're really pleased with our Durango SXT - even for the base model, it's got enough whistles and bells to keep us happy, and an impressive performance to economy ratio. Definitely worth every penny of the purchase price, and it's a vehicle we'll keep for a very long time.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

This is my 2nd Journey and I was so happy with the 2014 that when I upgraded, I decided to get another one. I've only had this for a month but have been very happy with it so far.

Wonderful service. Renee helped and guide my Mom and I through the buying process efficiently, I was very pleased.

We bought this car brand new. One thing I don’t like is it has no spare tire, just an air pump. We don’t drive a lot. We have owned our car a little over two years and we have 5322 miles on it. Since we have had it the AC Compressor locked up, under warranty, replaced with new belt, then a front axle had to be replaced because the metal ring was put above the rubber boot, under warranty, the most recent our battery was dead, very cold winter, and a power steering module was draining the battery, under warranty. There is a recall on the computer screen, we never had an issue with it , but that was replaced. When we purchased this car we paid a good amount to have an extended warranty for 6-7 years after the Chrysler one is done. May be a good thing we purchased that. Everything is covered on this car, with the exception of maintenance such as brakes, oil changes, etc…. We love the car, handles nice, does well in the snow, and it looks good!!!! We have no worries, we have the warranty for the next several years. The Chrysler dealer we take it to are very nice, competent, polite fellows. I’m sure all makes and models Chevy’s, Ford’s, etc…all have manufacturing issues. Like I said this car handles nice, and looks good. I read in Italy they have Hornets as police cars. So we will give it a 4 star out of 5. Happy Motoring Folk’s!!!!!

Alec Sims helped make everything easy and pain free. Came out with the best possible options to make it off the lot!

I’ve had my 2024 Hornet GT for over 2 years now and I could not be happier! I’m just short of 28,000 miles. Love the sporty Dodge design with some Italian flair from its Alfa Romeo sister vehicle the Tonale. The standard all wheel drive is great along with a long list of standard features like blind spot monitor, parking sensors, lane keep assist, advanced brake assist, traffic sign recognition, 10.25 inch screen w/ wireless car play, etc. Quite the value for a car that starts at $32k! Highly recommend it to anyone!