Used Buick for Sale in East Aurora, NY

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Julie, along with her assistant, Morgan went above and beyond my expectations. They made it a very easy buying process while catering to what I had to say. I honestly wouldn't go anywhere else to purchase a vehicle again. Need a car? Ask for Julie S.

Great car with turbo Drove in snow and handled very well. Turbo gives car great boost and speed I would recommend to friend and I have had fun driving it

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

I had a great experience getting exactly what I was looking for. The salesman researched all the accessories I needed and worked out a reasonable deal in a timely manner.

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

My cheeks hurt from smiling and so much. I recently had an accident and totaled out my car. Buying a new car is one of the dreaded things I hate to do. A friend of mine recommended me to Transitowne to specifically see Tatiana Torres. Of course several friends had recommendations as to who to see and where. After meeting with several car dealerships and sales people around western New York, I finally went and saw Tatiana. I cannot stress enough how easy she made the car buying process. Her professionalism and care for the customer should be modeled for all sales people to follow. She listened to my needs, and my concerns and found the perfect vehicle for me. The financing department was fantastic, and worked with me in getting the best rates. If you ever need to get a car new or used I strongly recommend seeing Tatiana and tranitowne. They have a customer for life and I will only be purchasing my cars from her going forward

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Went to West Herr to look for a car for my son. Carmen was very helpful and informative. I will continue to work with her! Great customer service.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

This dealership has always had good service for me in the past, and the recent addition of Mike W. to the staff has raised their service to Excellent, in my opinion. Steve

The Izzo family run a terrific dealership,from the sales staff,and then to Andre the financial wizard,every step of the way Rick and Andre detailed everything. Thank you guys so much ,and I will tell family and friends.

This is how the car buying process should be !!! Ted is very professional and offers great low mileage vehicles at a big savings compared to large dealers and without any of the hassles and back and forth negotiating a d going from office to office ! great experience

I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

My husband recalled my saying that I would like a Buick for my next car. We found this and I really love it. The only drawback is I have difficulty working with the Map System built within the car, so I do not use it much. Super comfortable and accommodates both of us as my husband is much taller than I am. We have the tier 3, which has all the toys. I do wish they would go back to the full-size spare tire. What a pain to deal with a tire issue(s) two times!! The Blind Spot feature is worth the extra you pay.

I only had the best of service from the team at Cappelino Buick- I was particularly impressed with the salesmen who took care of me- Paul Batt is the best there is when it comes to taking care of customers and making them feel valued and at ease. Domenic was the one who directly took care of me, and was accommodating, informed, considerate and great to work with. Thank you for another positive experience!

Paddock has a wonderful employee base. From the sales people, secretary's, service, etc. Everyone is always so very nice in there and when I had my car serviced, it couldn't have been a smoother transaction than it was. They truly try to do everything possible to make customers feel like they are the most important thing in the world. I can't imagine ever purchasing a car from any other dealership!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

Great people great place. Sales and service people are the best!!

The designers thought of every last detail when creating the Buick Regal. It’s a top of the line vehicle. Excellent in All areas. I especially like the easy turning radius, the SiriusXM system, the comfort seating, the size, the Crimson color and the way I look driving.

Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿

This is my second Buick LaCrosse, moved up from a 2012 to 2016 and a superior model. The previous owner had low mileage on the odometer and interior and exterior of the vehicle well maintained.

Always have great service here. The last I was in for service ( in November) I think got a form to send for $ 15.00 gift card. Did as requested but have never received card .Just wondering.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

Things had turned around for us--in regards to purchasing 2009 Nissan Sentra. On March 3 2018, another buyer had purchased the car from under us(did not get an opportunity to even see the car) Was not the the dealership's fault. However, come Monday--the following week. The deal fell through.(buyer was not able to take delivery,personal reasons) My son and myself were able to drive from Rochester to Batavia, in order to meet Mr. Pellegrino. They showed kindness, compassion, and beyond. Mr. Pellegrino provided a rather detailed history record on the Nissan, and mentioned to us about the parts that were replaced. (Super Job) From our personal experience, these guys were great, even though I was not at first.(my apologies) Thank you again Pellegrino Auto. Fine group of people.

I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!

Purchased a used 2015 Ford F150 2WD from Crazy Cheap Cars. After I found the truck on their well-designed website, I visited their lot and was greeted by Stephen Thweatt (great saleman BTW) who made me feel comfortable and confident from the test drive to the purchase and on thru delivery. They asked the kind of questions that someone would ask as if they were trying to make sure I was buying the right vehicle, which I found amazing. They openly discussed their business model which was not something you get at every dealership - gained my trust. Everybody there had a consistent customer focus and will tell you what they can and can't do - fair enough. Their pricing is very fair and was below NADA/KBB values. When I asked they explained everything that went into their lower price, pointing out things like slightly worn tires, scratches, etc.) so you know exactly what you're getting. I've never seen that before and appreciated the honestly. Also gave me fair value for my trade in. At delivery, everyone went out of their way to make sure we were satisfied and the mechanics went over the truck to make sure everything was right. I am a satisfied customer and will be buying again from Crazy Cheap Cars - THANKS GUYS!!!

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

My wife Jodie and I headed to CCC after a co-worker (Paul Arndt) highly reccomended we do so. Upon pulling in the CCC parking lot, we were greeted by Dylan Laframboise. We were so comfortable how Dylan took the time to show us and let us test drive cars. We quickly narrowed down our choice to a 2014 Chevy Cruze. Brian Dioguardi keep the process on a smooth path to a great car buying Expierience. We did not have to do anything but test drive cars, give our insurance company name and CCC did the rest. No running to DMV, no going for inspection, no running around at all, CCC does it all for you. Brien Tyoe spent the time to explain warranty options, payment options and much more. He made it easy to understand and a fun process, absolutely no pressure to do anything but what we wanted for our new car. We had no idea when we headed to CCC that we would be bringing our new car home the same day and with so much ease, It was the best car buying experience we ever had! Why go to a Ford, Chevy, Toyota, Honda, Kia, Dodge, BMW, Chrysler or Cadillac dealership when you can go to one place and have it all for the best prices anywhere. Dylan, Brian and Brien, thank you for making our car buying experience so painless and fun!! Love our new Chevy Cruze!!! John & Jodie Hayes

I’ve been looking at Regals for quite some time and was happy to purchase a 2017 yesterday. I’m 6:3’ and weigh 275 and there is plenty of room for me to stretch out my legs. I like the length in the bottom seat as well. It has plenty of zip and handles awesome.

I wa very pleased with the time it took to turn in my lease and lease a new Silverado Double Cab. I believe that it all had to do with my salesman, Ernie Fadel. He went out of his way to complete the deal a a very short time. We discussed the deal with all the details at about 12:00 and he told me to pick up my new vehicle at 2:30. I have been used to it taking a full day of this, that, and all. This was a pleasant surprise. Thank you.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer