This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Great everyday around town car
by Retro Rebecca from Tampa FL
July 10, 2018
I needed an economical everyday car. This was perfect for me. I am a single mom so my budget is tight. The features are great. Front seats are comfortable, rear is a little cramped. Cargo space is just enough. It's size makes it really easy to get around and doesn't take up the whole garage. So far, I am very pleased with this vehicle. Only cons would be not very fast and small rear seats.
I purchased a lightly used Volkswagen Touareg from Ed. The interior was expertly detailed and the car was better then advertised. Thanks Ed! We will be back.
Exciting to drive and lots of room.
by Scooter from Tucson, AZ
December 31, 2018
I've owned this car for two days, and I'm very pleased. The exterior is a looker, nice lines. The interior is fantastic! Lots of room for everything, and smart style cues everywhere you look. I love this car!
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
Love my FIAT!
by Daisy19709 from Middletown, Delaware
July 19, 2018
Perfect car for me! I wanted to scale down in size but not style. Super cute, super comfortable, and great ride! Lots of "bells and whistles" at a great price!
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
Unique and cute design.
by Yoshi from Seymour, IN
November 25, 2018
I liked Unique and cute design and I bought it.
It has as good a driving performance as that stylish design.
It is a little unstable in the low speed range, but it does not matter if you get used to it.
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun car to drive.
by LL car fan. from Manito, Il
June 2, 2018
This little suv is very comfortable to drive. Fun and enjoy it very much. Has all the bells and whistles you could ever want in a vehicle. Has all wheel drive,sport, and regular modes on the transmission. Also has a stability button for use in snow and rain. Big car but, yet very compact. Love it.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
August 5, 2018
great value for the money, handles well, very comfortable. Looks great, gets lots of admiring nods on the road
excellent feature set, navigation,satellite, impact protection,
love the multiple device bluetooth integration and the Connect APP
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Cute little car
by FiatGirl from Miami, Florida
July 31, 2018
Never thought of a fiat, but my hubby is Italian and told me to give it a try...it’s small and fun...the dashboard has the exterior metal (same color) giving it a sports car kinda feel...love the feel of the steering wheel, small and very responsive again giving it a sporty feel..the driver seat could be a little more comfortable, but it’s not uncomfortable...roomy hatch compartment considering that the car is small..love the double glove compartments...decent sound system...fun to drive...
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Cool and fun
by Sandyman from Howard Beach, NY
July 23, 2018
I thoroughly like this SUV for its distinctive styling and several features that you'd not expect to see on a vehicle in this class. It handles well and provides a good, solid ride. The 4 cylinder engine is smaller than what I have previously been used to and is a bit slow to respond by comparison, but capable and even peppy although it does have a tendency to be a bit sluggish sometimes at low speeds.
Overall, I am very satisfied with his vehicle and am looking forward to enjoying it for years to come. The one thing that most attracted me to the car in the first place was what I see as a great value. Bought this one used, got a great deal and have been pleasantly surprised at performance and overall quality.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Attractive sporty car.
by Richard R. from Gulfport, FL
June 1, 2018
Nice design and comfortable. Easy to get in and out of. Should be economical to drive. Have only had it for a few days so hard to give a fair evaluation other than perceptions to date.
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
My first car and I love it
by Eluening from Baltimore, MD
August 17, 2018
I bought my 2016 Fiat 500x easy a little over a month ago used with 47,000 miles already on it, in the short time that I’ve owned it I’ve already put about 3,000 miles on it just from everyday driving and a long road trip to Canada. I love this car!! It’s my first car as I’m only 18 and I pay for it all by myself which is another thing I love: it’s cheap. All in all per month it costs me about $380 with insurance and gas. Which is super reasonable for a teenager or someone who needs a nice car but can’t spend a lot of money. Mine has AWD which I also love even though I haven’t driven it in the snow yet, I know it’s going to be perfectly fine. My only drawbacks which don’t really matter to me but would probably annoy some people who are more into cars, is that the transmission is SLOW. Also not a lot of torque so it takes some effort to get it up to speed. It’s totally fine once it’s up there it just takes some effort and can be kind of loud and off putting when accelerating. But I love it and it’s the perfect car for me!
Once you walk into the showroom floor you are going to LOVE IT! Not only do they have top notch cars, the buying experience is also great! They have a large selection of beautiful cars with low miles. There is no pressure to purchase a vehicle. Joel was fantastic to work with while purchasing our vehicle. This is a family owned business and first class people. I would definitely purchase again from Jabaay Motors!
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