Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
by Fiat Folly from Springfield, VA
November 21, 2018
Manual transmission (clutch) failed after only 17,000 miles. Dealer estimates $3000 to replace the clutch. Fiat's warranty excludes the clutch from the power train and instead classifies the clutch as an expendable part like wiper blades and tires and only covers them for 12,000 miles. Called Fiat America help line about the issue and they said "to bad. It's out of warranty". Terrible customer relations. Will never buy a Fiat Chrysler product again.
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you
PURE FUN (500 Abarth)
by Z06_M3 from Streetsboro, OH
December 7, 2018
The US version of the Abarth is completely different than the EU version. With ~$1500 and a couple of hours in the garage you can transform this "cute little girls car" in an absolute (~280hp) beast. It performs like crazy and sounds better than most sports cars while doing so. Don't buy this car if you don't like attention! The reliability is italien ... get the Abarth and get it as stick!!
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Nice car but be careful!
by kmix from washington, dc
January 13, 2019
It is great on gas, very comfortable and great styling. This is the second one that I have owned and they are awesome until you start having issues. If you buy it make sure everything checks out before you commit.
Frank understood my situation and he really helped me with picking out the right car for the price! I can't thank him enough and i will definitely recommend others to him!
by Bernice B from Griffin Ga
November 1, 2018
It was a good dependable car I love the car I love the color it was a nice car it had nice interior on the inside not to many miles on it I will be back in the future and the dealer was really friendly and helpful
Thank you so much for your service,you all are the best And every time I come there I leave happy I want to say a special thank you too Marcell Varciag For working on my vehicle??
My first convertible
by Raini from Cowpens sc
November 15, 2018
I love to drive my fiat through the back roads where I live the view includes lots of cows, horses, even donkeys sometimes!! The reason I love it the most is because the frame of this car is so safe even as a convertible and my hair doesn’t get ruined like you do in most convertibles!!
James is quick in the process of delivery Everything is sorted with no trouble. All the Resources are available in the same show room. Got a great thanks giving deal. SUPER HEAT DEAL.
by Consuelorenee from Lewisburg, PA
October 15, 2018
When I went to the dealership, I was asked what I was looking for. After a simple conversation about what I wanted, the salesman took me to the Jeeps. After driving one, I decided that was not for me but this little red sassy number caught my attention. One drive in sassy and I knew I wanted her!! Fun to drive, great features and more than I could have hoped for. I agree that the space in the back seating is going to be tight, it can be done. And I don’t have any young children so I don’t need the space. Nice job, Fiat!!
James was incredibly kind and patient. I was a first time car buyer so naturally I did not know much about buying a car or any of the logistics. Despite this James never once got impatient or exasperated, he stayed late two hours past closing time to make sure all of our needs were met and we were satisfied. He even told me that I could come back any time and he would help me if any problems arose with the used car I bought. I would definitely buy another car from this dealership if James is the salesman!
Fun car to drive.
by LL car fan. from Manito, Il
June 2, 2018
This little suv is very comfortable to drive. Fun and enjoy it very much. Has all the bells and whistles you could ever want in a vehicle. Has all wheel drive,sport, and regular modes on the transmission. Also has a stability button for use in snow and rain. Big car but, yet very compact. Love it.
The team at the Evanston Alfa Romeo dealership was absolutely the most professional and down to earth individuals I have met. They made the experience effortless and painless on my part, and I can not thank them enough.
Attractive sporty car.
by Richard R. from Gulfport, FL
June 1, 2018
Nice design and comfortable. Easy to get in and out of. Should be economical to drive. Have only had it for a few days so hard to give a fair evaluation other than perceptions to date.
Great experience Kane was Very professional and took great care of me I???m very happy with Cain as a salesman the finance manager all around the whole dealership first class I will definitely recommend people to buy a car from them .
Jut got it and so far - great
by RichardR from Gulfport, Fl
May 30, 2018
Like the design and ease of entry, safety and features. European design and quality construction are nice features. Reasonable gas consumption is a plus. Comfortable ride for a small car.
The Fiat 500L tends to get overlooked by millennials who are at the same dealership checking out Jeeps but it is probably the biggest bargain in used or new automobiles today. Basically, an Italian-designed minivan, it has a very large interior space with seats that can be folded flat for moving larger objects. The Dr. Dre beats speaker package makes you feel like you are right there at a concert in full surround sound. The turbo kicks in strong and hard when you need it. The suspension accompanies the soft wide seats and there's even adjustable lumbar support. The satellite radio/navigation package works great. There is a panoramic skyroof option that delivers the stars. It feels and is a beautifully engineered European automobile that's dependable and fun to drive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by FiatForever from Medford, Oregon
April 21, 2018
I literally traveled across the nation to find the Fiat 500x of my dreams - and I don't regret doing it. I knew I'd love the car, but after four days of cross country driving, I'm sure of it. The comfort is not to be understated, nor the quality of the ride. Add to that, the unique styling and beautiful interior (Brown leather on mine), and every trip is a pleasure.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Unhappy Oscar from Falfurrias,Tx
September 12, 2018
Recall after recall. No good. I totally unhappy with this car. I would not recommend to any of My friends or family members. Buy Chevy or Ford.
This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
Fun, sporty & reliable
by Minneyr from Salem, MA
December 18, 2018
Fiat did a fantastic thing by teaming up with Mazda for their 124 Spider, combining Italian looks and Japanese build quality and reliability. I believe the 124 Spider is actually better than the Alpha 4C, at half the cost, probably one of the reasons Fiat refuses to put an Alpha badge on this car.
It’s a small two seater suitable for two not overweight or over tall adults to have oodles of cheap fun! Reliable, flawlessly designed and just a joy to own but don’t even think about driving it in the snow!
From the greeting to our good bye ???Brian??? was like having a good friend guide you through the process, We are thrilled with our purchase ! ??🙏
Fun and Value (And something different!)
by ItalianColeman from Atlanta, GA
December 5, 2018
Love everything (VERY Italian!) about it after 2-yrs of owning it! The only 2 small review-ticks away from a perfect-score from me are: (Comfort) It does ride like a Jeep, takes some getting used to, but overall good. (Interior) Takes practice using the (Loud) blinker not to flash your high-beams, and the window controls also take practice with their auto-down/up. (And for some reason, the windshield doesn't have the top tinted for sunlight/glare).
Brion really gave me hope and I could have asked for s better consultant he knows a lot and I am extremely happy and pleased with the service provided
Love my 2013 Fiat 500!
by wowvh from Abbotsford. BC Canada
December 31, 2018
I have had my 500 for about 10 months and just love the car. Mine is a 5 speed standard and the fuel economy is great. Love the cool styling of the car and it rides and handles very well for a small short wheel base car. More than I expected from such a small car. Simply put "I love it".
I am so grateful for this dealership especially Brion Parrish who made feel important even after I explained to him about my credit situation. He was very professional and polite. I am very happy that I went to this location.
My first new spot car
by Lou Taylor from New Orleans, LA
January 7, 2019
A great vehicle. It has a beautiful look and drive like a sports car should. And I love the gas mileage I get. I love my new car.
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