Used 2017 Ford Escape for Sale in Suffolk, VA

Looking for used car, set up appointment on-line. Was unable to do test drive based on used vehicle . Looking forward to next step in the process

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

I must say out of many car buying experiences this was definitely the best! D.A. Young and the Sales Manager Mark B. are such a dynamic team! Great atmosphere, great company, smooth transactions, and great price. Thank you!!!

This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.

Came as a reference I will definitely recommend the favor. Cut and dry. Easy to work with. Great experience

I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.

Always the best service experience. Fast Professional. Service team is top Notch

It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!

I hate wasting my time so it was refreshing to find a salesman in,Sim Diggs Jr, that didn’t do that. Honest with Intergrity and a great sense of humor. What more could one want in a salesperson

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Needed some routine maintenance performed and some work done which was covered by an extended service contract that we purchased when we bought the car from Mike Duman's. All went well, David the service writer kept me updated on the progress of the repairs and when the parts were held up due to the parts truck not being able to make it due to the bad weather (snow) he also alerted me of this and offered an option for me to use a vehicle for a day, which helped out greatly and called the next day stating the car was ready to be picked up. So to sum it up I received excellent customer service from David, and the repair team. thanks. Communication was the key for me. When I picked up the car, I went inside and talked with Mark and made him aware of how I was treated by David, and how his actions made me have a great experience with the Mike Duman Service Team in Franklin. Thanks Again!

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Will was the guy who helped me. I called on a Friday night around 6:40 PM. The Dealer close at 7 PM. He stayed on the phone with me 30-40 minutes and answered to all my questions. He checked everything that I requested on the car that I've purchased. He was the one who made me drive 3 hours and come down here from Maryland to buy this car! I totally recommend this guys and I hope I will come back to see them soon! Great Service, great experience, great staff! Thank you CarLotz.

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

We just sold our second vehicle using Carlotz and we couldn't be happier! Both occasions, the Carlotz salesman had our best interest in mind and communicated with us the entire time, providing top notch feedback. This is the safest most haggle free method for selling and we highly recommend it. Life is so busy and Catlotz provided us with professional & quality service, allowing us to focus on other things while still moving forward with the sale of our vehicle.

I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.

Mike was able to answer all of my questions and concerns about the Dodge Charger that I purchased. Was excited that I got to take it for a test drive before i bought the vehicle. I would definately come back to purchase another vehicle in the future and i will also recommand him to family and friends. Thank You!

Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!

The representative from Carlotz who helped me out was Mike Mayo. He greeted me in a friendly manner, and already from there, I knew I was going to love working with this business. All the information that was exchanged between us was professional and efficient. There was also an outstanding gesture for Mike to drop me back off at my place when we finished conducting business. By the time you know it, I received a call from Mike within 5 days saying he sold my car for a reasonable offer. All in all, my experience here at Carlotz has been nothing but amazing, and I would love to work with them again in the future.

I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.

I brought my Jeep into CarLotz for consignment in the dead of winter. In less than a month it was sold and I got the more money than if I had tried to sell it myself!! The people are professional, they explain everything well and the whole process of consignment was easy. I recommend CarLotz to all. A great way to sell your car.

Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.

We were looking for a car for our teenage daughter. I emailed 1Stop Auto through the carfax.com website. The owner Scott called me and spoke with me. After talking a bit I told him I was also looking at a car in NC which he also looked up and said that's a great deal, even better than mine, you should look at it. I don't know many car dealers, especially owners, that would say that! We decided to go see the one he had on the lot and decided to buy from him and save the 7 hour round trip. Not only was it easy to agree on a price but he also took his time and walked my daughter through the paperwork, explaining it in detail as I signed. Couldn't have asked for a better experience! Thank you Scott!!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? The day before, we drove a 2014 Civic at a local Carmax. We loved the car but we weren't sure about the deal we would be getting. We came home and did a 200 mile search on the internet to see what else was available. We found a 2015 at Checkered Flag that had 12,000 fewer miles, was $900 less, AND it was a certified pre-owned! We read all the great reviews and Larry Brown's name kept getting mentioned, over and over. The next day, I called as soon as the dealership opened to check to see if the car was still available before making the trip, and Larry Brown answered the phone. He said he was scheduled to be off, but come in to work a few hours. It felt like it was meant to be! I have good credit, but life circumstances have resulted in a high debt-to-income ratio, so I mentioned that I wasn't sure I would be able to get a loan. Larry took basic information from me and called back very quickly saying we could work it out. We jumped in our car and headed to Va. From start to finish we had a good experience in regards to everything that was under the Checkered Flag's staff's control. Carl Dyson greeted us as soon as we entered the showroom. We told him we were there to see Larry and he assisted by letting Larry know we were there and telling us where we could wait. Larry was genuine and accommodating through the entire process, start to finish, as was Chad Frick who spent time with us as well. We were there on an unusually busy Sunday, and a couple of customers were ahead of us waiting to work with Financial Manager Samuel Custodio even by 6:00, when the dealership closed. Larry and Chad stayed with us and maintained the best attitudes, in spite of the circumstances. We finally met with Samuel, who also still was smiling, personable and took the time to fully explain our various options in spite of it being three hours past closing by the time he was working with us. I also felt Samuel was honest about the various service/maintenance options available to us and which ones would be most suited to us/our needs. In summary, the "Fast" part was not so applicable for us but, again, this was outside of the staff's control. The "Simple" and "Smart" definitely applied! I am a single woman who was buying this car with my teen aged daughter. I never felt like I was being misled or taken advantage of during any part of the process, start to finish. I would definitely recommend this dealership based on their better value and customer service. I would not hesitate to make another 3 hour road trip to buy another Honda from Checkered Flag!

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I am a first time buyer and I went there with a car in mind and left with a better car for my buck! I was skeptical because I have limited credit but Dennis (GM) told me don't worry he would get me the best deal! I am a proud owner of a 2014 Honda Accord with 28k miles (Gracie is her name). I was shown great customer service from the moment I walked through the door. I was never rush or forced to get what I didn't want! I would definitely recommend a friend here! Every detail was explained to me. And he did not accept the first offer the bank gave!

This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.

This is the 3rd car I purchased with Larry's help. I went to him to sell my daughter's car and purchase the 2018 Honda Accord. To make sure I got all what I came to him for he took me to Honda to make my purchase possible. As always, he went above and beyond to give me great service; he came in on his day off to complete this purchase. What I like about Larry is that he never let's you go through the buying experience alone; he's with you throughout the process to the end. Which includes making sure your car is cleaned, he helps you set up the applications in your car and the tips he gives you about your car is valuable. He makes sure you're comfortable with your car before you leave and always reminds you that he's just a phone call away for any questions or issues. He's very dedicated, professional and knowledgeable about the cars/products that Checkered Flag offers. I recommend him to anyone looking to purchase a car. You will have the best car buying experience.

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

Rob has gone above and beyond helping my husband and I! Not only did he help us get the car we wanted but he took his time to help us recover our credit. I %100 reccomend these guys!! 😁

Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends

I've owned cars since the 70's. I've toured VW, Honda, Chevy, Nissan, Ford, Carmax and Toyota Dealerships, been to car shows, used car lots, junk yards - have kept a Chevy S-10 alive for 22 years - rented cars for the last 9 years of its life and in 2013 hunted for a used car. In short, I've been around and know what I like. I've had good and bad experiences. My visit to Checker Flag Toyota dealership was by far the best experience to date. Carmax was the lowest key, low stress, but not as friendly. Jaclyn has been my next door neighbor since last year. This was my first professional interaction with her and she was super. Easy to make an appointment, flexible when I arrived late, I was asked by almost all the staff that saw me waiting if I needed assistance. I got a full tour of all the options - new and certified pre-owned - sales and lease options. We drove a certified pre-owned Highlander XLE, 2015 model with lots of extras, some regrettably unique to that model year. I learned all about what made that SUV special, what makes Toyota great, what makes Checkerflag Toyota best of all. I gained a new respect for my neighbor too. The only things that kept me from buying the car right then were my personal circumstances and the ridiculously low value of my Chevy Colorado - I've lot $10k in 4 years after I bought it used. (lesson here - buy a Toyota if you want a car to hold value - painful lesson learned). I know my next car with be a Toyota and my only dealership will be Checker Flag in Norfolk. How's that for a productive day? Thanks Jaclyn for giving me a great introduction!!!

I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.