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Used 2017 Ford Escape for Sale in Woodbridge, VA

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Used
$13,950 43,452 mi.

2017 Ford Escape SE

  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Kargar Motors of Manassas
() -
(703) 763-0234
4.7 (437 reviews)
10 mi. from 22192
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Kargar Motors of Manassas Review
Happy Customer
by Ray76 from Stafford, VA
November 5, 2018
5 5 5 5 5 4.7 (437 reviews)
Purchased a 1998 Corvette from these guys last weekend. I spoke and worked with Sabrina and Hameed if I remember correctly. I got a great deal. I was in and out within two hours. Car runs great. They were really professional and upfront with everything. I would definitely recommend this dealership. They are here to sell good quality used cars. I will return when I purchase my next sports car. All the best.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
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Used
$9,950 95,674 mi.

2017 Ford Escape S

  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Kargar Motors of Manassas
() -
(703) 763-0234
4.7 (437 reviews)
10 mi. from 22192
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Kargar Motors of Manassas Review
Outstanding service from joe
by tonyCas from chantilly, va
November 6, 2018
5 5 5 5 5 4.7 (437 reviews)
called joe the night before about the car. no hassle, very easy to work with. Left a deposit on the car and joe got me approved. Picked up the car the next day. Very pleased with the level of professionalism.
2017 Ford Escape S Review
Nice driving car if I could ever get it back
by Out my car from Hedgesville wv
April 11, 2019
5
I purchased a 2017 escape and it 70,000 miles my transmission went out. I took it to the dealer fortunately I had the extended warranty However, the dealer has had my vehicle now for four weeks and still has not put it on the rack to find out what’s wrong with it. If you go to Parsons Ford in West Virginia and have the extended warranty will give you a loaner car. But you may not get your car back for weeks on end and did not expect a transmission go out this early.
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Used
$10,999 80,576 mi.

2017 Ford Escape SE

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Prime Motors LLC
() -
(703) 822-4245
3.9 (49 reviews)
15 mi. from 22192
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Prime Motors LLC Review
ERAY AND ALIM
by S. CHOWDHURY from FALLS CHURCH, VA
November 6, 2018
5 5 5 5 5 3.9 (49 reviews)
MOST INCREDIBLE SERVICE EVER. ERAY IS BY FAR THE BEST SALES PERSON AND A TRUE PROFESSIONAL I'VE EVER DEALT WITH. HE IS EXTREMELY KNOWLEDGEABLE AND VERY STRAIGHT FORWARD AND HONEST WITH ME, WHICH I'VE NEVER GOTTEN FROM ANY OTHER USED CAR SALES MAN BEFORE, AND I'VE PURCHASED A NUMBER OF USED VEHICLES. NOW WHEN IT COMES TO ALIM, HE IS AN GOOD HEARTED YOUNG MAN THAT KNOWS EXACTLY WHAT HE IS DOING. YOU CAN COMPLETELY TRUST HIM, AND YOU ARE IN GOOD HANDS. HE GOT ME A 2% RATE AND GAVE ME ADDITIONAL DISCOUNT TO BE ABLE TO FIT MY BUDGET FOR A CAR THAT I REALLY WANTED. THANK YOU GUYS AGAIN, AND ALL MY FRIENDS AND FAMILY WILL BE COMING TO SEE YOU.
2017 Ford Escape SE Review
Great car
by Retiree from Barrie ont
April 19, 2019
5
This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.
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Used
$17,300 27,812 mi.

2017 Ford Escape Titanium

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Koons of Falls Church Ford
() -
(571) 297-9432
2.5 (374 reviews)
15 mi. from 22192
Authorized Ford Dealer
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Koons of Falls Church Ford Review
VERY IMPRESSED!
by Mike, Ayla from Fairfax, VA
November 6, 2018
5 5 5 5 5 2.5 (374 reviews)
I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!
2017 Ford Escape Titanium Review
Love this vehicle!
by Gyllian 2 from Merriam Woods MO
April 19, 2019
5
This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!
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Used
$19,000 37,357 mi.

2017 Ford Escape Titanium

Good Deal
HOT CAR
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Koons Outlet
() -
(571) 389-8715
3.3 (39 reviews)
15 mi. from 22192
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Koons Outlet Review
Excellent experience
by Liuda from Falls Church
November 6, 2018
5 5 5 5 5 3.3 (39 reviews)
I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.
2017 Ford Escape Titanium Review
Almost perfect
by Anthony M from Chicago area
April 14, 2019
4
I really like it. The seats fold flat only because of the special mechanism when the seats fold down. I wish it was truly flat. I test drove one where it was broken so the seats did not fold flat. The steering wheel is a little small I feel. I'd like it to be a bit wider specifically. The Bluetooth audio is subpar in my base model, so getting the options of android auto or Apple car play is definitely worth the money. I wish the fuel economy was a tad better, but it's whatever.
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Used
$17,500 40,250 mi.

2017 Ford Escape Titanium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Koons of Falls Church Ford
() -
(571) 297-9432
2.5 (374 reviews)
15 mi. from 22192
Authorized Ford Dealer
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Koons of Falls Church Ford Review
Great Service from Ayla .
by Prantic from Falls church , VA
November 6, 2018
5 5 5 5 5 2.5 (374 reviews)
Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla
2017 Ford Escape Titanium Review
Very nicely built vehicle.
by Pointer from Longs SC
April 4, 2019
5
This car is attractive, comfortable and roomy. The controls are relatively easy to understand. The ride is very comfortable. The fit and finish are great.
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Used
$12,000 77,762 mi.

2017 Ford Escape S

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Koons of Falls Church Ford
() -
(571) 297-9432
2.5 (374 reviews)
15 mi. from 22192
Authorized Ford Dealer
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Koons of Falls Church Ford Review
Very satisfied with my visit to Koons Ford
by Dave Trevino from Arlington, VA
December 3, 2018
5 5 5 5 5 2.5 (374 reviews)
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
2017 Ford Escape S Review
Love it, Its my second Escape
by Potche from CHICAGO
March 17, 2019
5
I Upgraded to the Ford Escape Titanium, Did a lot of research for a few months before purchasing. I decided to stick with a brand I knew I liked and was reliable.
Used
$16,000 62,591 mi.

2017 Ford Escape Titanium

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons of Falls Church Ford
() -
(571) 297-9432
2.5 (374 reviews)
15 mi. from 22192
Authorized Ford Dealer
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Koons of Falls Church Ford Review
Review of Ayla with Koons
by Caroline from Alexandria, VA
November 6, 2018
5 5 5 5 5 2.5 (374 reviews)
Ayla was a great sales rep, she was very kind and patient with me on my car process. She let me take my time making a decision and did everything in her power to give me a price I needed to take the car home that day. I have never had such a great experience car shopping in my life! it is usually very stressful but she made it fun and enjoyable (:
2017 Ford Escape Titanium Review
Most reliable car I’ve owned
by Elsrod802 from Richmond In
February 26, 2019
5
Love my car! Drives nice love the exterior and interior! Couldn’t be more pleased with this purchase! I recommend this car to any of my friends
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Used
$18,500 23,523 mi.

2017 Ford Escape Titanium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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Koons of Tysons Chevrolet Buick GMC
() -
(855) 339-7493
3.2 (679 reviews)
16 mi. from 22192
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Koons of Tysons Chevrolet Buick GMC Review
Excellent Corvette Service!
by Matt Smith from Lorton, VA
November 6, 2018
5 5 5 5 5 3.2 (679 reviews)
If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent service to customers for over 40 years. Thanks Bill for taking care of my dream machine!
2017 Ford Escape Titanium Review
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
5
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
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Used
$18,875 24,796 mi.

2017 Ford Escape Titanium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Easterns Automotive Group of Temple Hills
() -
(703) 436-8027
4.9 (4394 reviews)
21 mi. from 22192
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Easterns Automotive Group of Temple Hills Review
Used car sales completed
by tblagmon1 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (4394 reviews)
Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽
2017 Ford Escape Titanium Review
Had very low miles on it.
by Ginger Johson from Belleville, Mi
April 11, 2019
5
I needed a newer - reliable car. Wanted some extra space for 2 dogs and crates and luggage. I travel all over the midwest for dog shows and fun.
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Used
$14,750 35,932 mi.

2017 Ford Escape SE

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Easterns Automotive Group of Temple Hills
() -
(703) 436-8027
4.9 (4394 reviews)
21 mi. from 22192
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Easterns Automotive Group of Temple Hills Review
OMG !!! Waht an Experience
by Morgga33 from DealerRater.com
December 6, 2018
5 5 5 5 5 4.9 (4394 reviews)
My experience with Easterns Automotive Group in Temple Hills MD was awesome. The sales representative Dwayne Hamilton was just awesome he listened to my needs and I was able to drive away in a. 2015 Sonata. 😊😊😊 P. S. JT is the man he worked really hard to get me in my new car 🚗
2017 Ford Escape SE Review
Favorite car I’ve owned.
March 16, 2019
5
Great gas mileage and great for transporting kids. Sound system is high quality as well as the interior. Easy to clean and great trunk space.
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Used
$13,604 37,979 mi.

2017 Ford Escape SE

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Ourisman Chevrolet Mitsubishi
() -
(888) 296-1827
4.7 (592 reviews)
22 mi. from 22192
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Ourisman Chevrolet Mitsubishi Review
Great Experience
by MichaelL from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (592 reviews)
My wife and I went to Ourisman Mitsubishi on 18 Aug to purchase a new car for her. We were greeted by Mr Tom Dobbins and I can say he is the best salesman I have ever dealt with. He???s very knowledgeable, honest, and funny (and a Veteran). Our experience was so good that we actually left with two new cars instead of one. There was no pressure in buying either Oulander and my wife and I were extremely pleased with the process and the friendliness of the entire team, to include William from the finance department, Jason from maintenance, Durrell Samuels, sales associate, Phillip Koudello, Sales Manager and Joe Farrah, the General Manager. All in all, thank you to the Ourisman Mitsubishi Team for our new Outlanders!
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.
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Used
$14,950 33,370 mi.

2017 Ford Escape S

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Easterns Automotive Group of Sterling / Direct Car Buying
() -
(703) 763-0245
4.7 (590 reviews)
23 mi. from 22192
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Easterns Automotive Group of Sterling / Direct Car Buying Review
Easiest car buying experience
by bbmw18 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.7 (590 reviews)
The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.
2017 Ford Escape S Review
Great Vehicle
by Garden Man from Minneapolis, MN
April 12, 2019
5
This one is a winner. I would purchase another one when needed. No improvement is need, Ford seemed to think of everything. It has performance and comfort, easy to drive. Great fuel economy, 25 in city and 30+ on the highway. I have the 1.5 liter engine with turbo charge, has a lot snap.
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Used
$19,000 33,214 mi.

2017 Ford Escape Titanium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Sterling Ford
() -
(703) 348-5963
4.5 (162 reviews)
23 mi. from 22192
Authorized Ford Dealer
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Koons Sterling Ford Review
Ford F-150 purchase
by Cory from Baltimore Maryland
November 6, 2018
5 5 5 5 5 4.5 (162 reviews)
Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!
2017 Ford Escape Titanium Review
Best car I've owned
by Barca1010 from East Windsor, NJ
March 26, 2019
5
It's been a month since I purchased my Ford escape and I must say it's amazing in gas, smooth ride and a lot of space!
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Used
$17,090 32,036 mi.

2017 Ford Escape Titanium

Great Deal
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(202) 618-5427
3.8 (2546 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
5 5 5 5 5 3.8 (2546 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 Ford Escape Titanium Review
It’s a good second car!
by Deertalker from Monroe, GA
February 19, 2019
5
I bought a new Escape with onboard navigation that gets 29 miles to the gallon. Now my wife can find her way home with plenty of gas to spare.
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Used
$10,567 102,981 mi.

2017 Ford Escape SE

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Chevy Chase Acura
() -
(301) 715-3728
4.7 (259 reviews)
24 mi. from 22192
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Chevy Chase Acura Review
Great service; clean facilities
by Mary from Bethesda, Maryland
November 5, 2018
5 5 5 5 5 4.7 (259 reviews)
My usual procedure: Notice of time for service, called and made an appointment, arrived at Service bay, was immediately helped, talked with Chris Toronto and went across the street to the Diner and had lunch. When I got back the car wasn't quite ready so I had a seat in the waiting room and read my newspaper until Chris came and got me. He explained what was done while they were bringing the car around (after being washed). I gave him my credit card and drove away very happy. Every time I take it there, that is the way it happens!
2017 Ford Escape SE Review
Nice car
by Dan2019 from Greenfield WI
April 17, 2019
5
The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.
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Used
$16,000 64,494 mi.

2017 Ford Escape Titanium

Good Deal
HOT CAR
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Mercedes-Benz of Fredericksburg
() -
(540) 907-4836
4.7 (113 reviews)
27 mi. from 22192
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Mercedes-Benz of Fredericksburg Review
We missed it
by 4mywife from Upper Marlboro, MD
November 6, 2018
5 5 5 5 5 4.7 (113 reviews)
To our misfortune, we missed out on the purchase of a 2014 Camaro SS convertible. By the time we got serious about making the buy, someone else got it. The guys at MB of Fredericksburg were very helpful
2017 Ford Escape Titanium Review
Perfect car for my lifestyle!
by ArmyGirl from Canandaigua, NY
March 24, 2019
5
Last year I purchased a 2011 Escape for my son and loved it, so I decided to trade in my Taurus for a 2017 with low mileages and tons of fun! It’s the perfect size SUV for me and my family. Looking forward to a ton of fun this summer!
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Used
$11,650 80,188 mi.

2017 Ford Escape SE

Good Deal
LOCAL HOME DELIVERY
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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IAD Auto
() -
(301) 358-2805
4.7 (495 reviews)
28 mi. from 22192
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IAD Auto Review
Awesome job IAD Auto Staff!!!
by Anita & Ronald from Upper Marlboro
November 5, 2018
5 5 5 5 5 4.7 (495 reviews)
On Saturday, April 9, 2016 met up with salesperson Ali, Our intention was to just look at a truck but we ended up driving off the lot with a Ford 150. We couldn't resist after reaching the Finance office. It was a nice experience in there too. Thanking everyone who was involved with the process!! You are truly Awesome!!! The Whaley's
2017 Ford Escape SE Review
Great Value Great SUV
by Jen and Tony from Fairport NY
April 17, 2019
5
I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".
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Used
$14,690 40,362 mi.

2017 Ford Escape SE

Good Deal
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Lucky Line Motors
() -
(540) 412-3621
3.9 (79 reviews)
29 mi. from 22192
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Lucky Line Motors Review
F 350
by Keith from King George, VA
December 3, 2018
5 5 5 5 5 3.9 (79 reviews)
Came in to pick up a truck to haul my boat. the vehicle, price and service were excellent. i was in and out. Highly recommend!
2017 Ford Escape SE Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
5
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
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Used
$15,950 39,052 mi.

2017 Ford Escape SE

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Easterns Automotive Group of Hyattsville
() -
(703) 763-0240
4.9 (2908 reviews)
29 mi. from 22192
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Easterns Automotive Group of Hyattsville Review
Horrible Dealership!!!
by lhendrick63 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (2908 reviews)
Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!
2017 Ford Escape SE Review
Second newest I’ve ever bought
by Lunette customer from New Riegel,Ohio
April 15, 2019
5
I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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