let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
I've dealt with Tom Peck Ford for more than 20 years now and am impressed with how friendly, courteous, and professional the entire staff is. Service department has always treated me fairly and both routine service and unexpected repairs are done promptly and done right.
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
Wade is fantastic to deal with. I would like car buying to be more like buying anything else--when I walk in, I want to know what something costs without negotiation. If you give me the price of a vehicle, I can make the decision to take it or keep looking--I don't want to be pushed into a decision and I don't want to have to haggle over the price. Wade will also tell you what you are actually paying for the car. Unlike many dealerships, you do not go in expecting a car to cost a set amount and then find out they did not add the tax, license, an any other incidental fees they could think of. My experience with other car dealers has always been fancy showrooms and hidden costs. Tenpin Motors doesn't give you a fancy showroom, the quality of his used cars are top notch, and they don't hide fees only to spring them on you while you are signing the papers.
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
Bill Schultz and James Cronin were top notch people to work with. I was treated with a great level of respect and the buying process was very easy!! I would definitely recommend Bill and James to any of my family or friends when looking for a vehicle. Hats off to these great guys!!
After waiting 5 weeks for a new F-150 at another local Ford dealer, I was let down by empty promises and poor customer service. The guys at Bull Valley Ford rescued me with a great deal and no BS! Special thanks to Jose and Alex for treating me right before I ever even set foot in their dealership. These gentlemen provided me with everything I requested and more. Thanks again guys!
Cesar was incredibly helpful and helped us find a car that was exactly what we were looking for. He answered all our questions and never pressured us into making a purchase. We???re very grateful that he was there to walk us through the process, from finding a car in our price range to financing. We???re also incredibly grateful for Larry the legend, for offering his assistance and humor. We???re beyond happy with our new car and so appreciative for the people at Bull Valley. Would most definitely recommend to anyone looking for a new car.
I travelled out of state for my purchase and Brad did a great job at answering my multitude of questions! They had a driver pick us up at the airport(1 hour away), washed and filled up the car. Brad sat down with us helped us find some local eats and got us convict way with ease. Paperwork was quick as well. I can't thank them enough for making this car buying experience very productive and hassle free! Thanks again Brad!
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