New and used 2026 Ford Escape for sale near Marshall, MI

What a great experience with Charlie, he stepped up and met all our needs. Tim #2 was very helpful in all our financial decisions. Thank you both!

In 2016, I was interested in purchasing a new car and trading-in a car and a pickup. Every time I tried a dealership, I was either ignored or treated as if I was merely an old lady and didn't know what I really needed or even wanted. Until I went to Stillwell's. Everyone there realizes what they are there to do - treat the customer well. I truly felt as if I were important, and not just because I was there to buy a car. I was welcomed by the very first person I met. I didn't feel rushed nor ignored by any means. I did purchase a brand new car from them and continue to take it there for service, In fact, just recently. Always welcomed and provided with a nice waiting area and coffee. Karen is usually the first person I see, and she always has a big smile for you. Joe, one of her co-workers is also tops in my book.

I recently purchased my Lincoln MKC and had the best experience! Dustin was my salesman, he was very helpful! Tim was my finance guy. Super easy and friendly to work with. I would recommend Stillwell 100%.

Steve Rzepka was my salesman. He has sold me 4 different vehicles and I have been very happy with his during day ach purchase. He is very friendly, knowledgeable, and has always going the extra mile to get me the vehicle I wanted. Also contacts me after the sale to make sure I am happy with the vehicle I purchased. All of the personnel involved in the sale were great.

Just a general interest in a truck- sales provided excellent information and did a little extra getting me some pictures prior to them being posted on line. NOTE: The very poor ratings were recorded because there was not an N/A option.

Mike Chamberlin was not only a good salesperson and provided exceptional service, but offered services that are not usually the concern of the salesperson. Mike responded to our email with information about a vehicle that we had seen online, but it turned out not to have all the features that we wanted. Mike asked for our criteria then went about searching for this vehicle. He succeeded after finding the vehicle in another state about 8 1/2 hours/600 miles away. He made arrangements and got the vehicle to Dorrance Ford in Galesburg, MI. Galesburg is about 3 hours/160 miles round trip for us to drive to Dorrance Ford. Mike gave us home delivery after he also offered to get the duplicate title that we needed for our trade-in vehicle. We had our new vehicle and Mike drove our trade-in vehicle back to Dorrance Ford. These services were really appreciated, especially since we are all dealing with Covid-19. What a pleasant experience Mike provided. We'd highly recommend that you check with Mike Chamberlin if you are looking for a Ford product.

Purchased my dream car a 2021 Shelby GT500. Best customer service I have ever received. Austin my sales person was AWESOME helped me clean out my old car and tried to listen to my crazy counter offers haha. The finance manager Lewis was amazing he fought with Ford Credit to get me the best possible rate and did not pressure me into getting some of the dumb extra warranties. Bill the dealer manager was very professional and even took me to the gas station himself to put 93 on my new GT500.

My experience with Dorrance Ford was not only satisfying, but also refreshing. We had been in the market for a new truck for about six months. We had been unable to find what we were looking for at several other dealerships. If we did find one, the dealership was either, not participating with a discount I have offered through my employer in conjunction with Ford Motor company, or they were tacking on up to $6,000.00 to the MSRP! I was relieved to find that at Dorrance Ford I did not encounter either of those situations. In fact, I was able to afford a truck that was a few steps up from what I had been prepared to buy at another dealership. I dealt with Mike Chamberlin as a salesman, Lewis Lambert in financing, both of whom left me with a measure of gratitude for their integrity, and helpfulness. we have not purchased a new car in about 35 years, so to say we were not accustomed to the practice is an understatement. With the help of Mike and Lewis, we felt very confident, as well as very informed in our decision making. At Dorrance Ford you get their best price the first time, and it will likely be the best price from any other dealers you may be working with. All costs are put forward in the proposed deal, no surprises when you are signing the papers. After the sale we met Bill Dorrance, and Tim Garret in the service department. We felt comfortable after meeting them that the sale of the vehicle was not the end, but the beginning of a good relationship where the dealership as a whole seems to be genuinely determined to make the experience a positive one in every aspect. Go ahead and shop around if you think you need to, but I would not recommend buying a vehicle until you have visited with the the good people down at Dorrance ford. If you end up not buying a vehicle from them at least you will have met some good people who are passionate about doing their job well.

Bought a car from them on sat. Great customer service. Everyone of the staff were very helpful and went over and beyond to answer any questions I had. Thank you Rodney for making it easy and quick.

Salesmen were great and responsive, the car was sold by the time I got there.