Used Ford Escape ST-Line for sale near Montebello, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Met up with salesman Ed Ringler and what a great buying experience! Thank you Ed! I’m recommending everyone I know to come see u! Thank you once again!!!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I've bought about 4 vehicles from this dealership over the past few years because they're generally easier to deal with than other car dealerships. I can't stand being made to wait around pointlessly and really hate the car buying process in general.... but they're pretty good about being sensative to this. The service department are also pretty good. I bought a car last week and came into the dealership with several parameters for what we wanted. Our salesman hustled to find us what we needed and honestly put up with my grumpiness/annoyance at being there very well. He found is what we needed in record time and has sinced followed up to make sure we're happy. No compplaints.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Saul helped me with my corolla cross. Very helpful and great to work with. Got us a good deal

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Had a great buying experience today at Villa Ford. Our salesman Harrison Brown, provided excellent customer care and was a professional throughout the entire process. In fact, I must say that every person we came in contact with while at the dealership was very friendly and courteous. Thank you Villa Ford for making my F-250 Lariat purchase a positive experience! Additionally, everyone was observant of the Coronavirus PPE.

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Carmen was wonderful, she was very knowledgeable & helpful . I would highly recommend her to you.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

We are grateful, experience was excellent. Denis was always great and helpful. Great service every time we come here and buy a car.

Great attention and great cars, my agent Denis Vakhlov was awesome all the time, thanks Denis..

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

in and out in just 2 hours, went in with a price on my trade in and what I would pay, no test drive as I did my homework on the Truck

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I loved my Lease so I decided to keep my Wrangler. Johan had all the answers to my questions and made the process quick.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Thanks to Denis! We just came to see the cars and check the price, and eventually left in a Ford F-150. Denis, you are an amazing manager who knows how not only to interest, but also to take into account all the preferences of the client. In addition, he also became our translator from English to Russian. Denis explained all the details, as a result, everything was clear and transparent to us in this transaction. Thank you, Denis, thanks to you, a working car has appeared in our family. And with the birth of the baby, it became very convenient and more comfortable to have 2 cars in the family. Denis, we wish you great sales, profitable deals and only super customers.

Good deal, crazy long wait for finance due to volume, I have never experienced such a wait...5 hour wait just to get to the finance person...that's nuts

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy