Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
The people that work at this dealership are amazing. I was looking for a very specific used car, and happened to find one at Jack's, which is about 4.5 hours away from where I live; decided to take a chance and bought the car and when I traveled to pick up the car had my current card break down on the side of the highway about 2 hours away from the dealership. The area that I broke down in was very tiny and had no rental shops open and with no way of knowing how long it was going to take my car to get fixed I was stranded. I called Jack's to let them know what was going on (expecting that I was going to have to stay at a hotel until Monday and then come and get the new car). Greg at the dealer ship actually came to pick me up. Most places claim that they'll go the extra mile for customer service, this place truly does it! Everyone at the dealership was extremely nice and the whole buying process was simple and easy. I would highly recommend Jack's as the place to buy a car or have any work or detailing done.
Just purchased a 2012 f150 from jacks and could not be happier! The staff was very helpful and understanding. They even got me a manual at no charge which I greatly appreciated. I highly recommend them if your looking for a new vehicle.
My car purchase experience was wonderful. This was all due to Ed Adams. He helped me every step of the way. He is such a kind and wonderful person. He is very good at his job and goes above and beyond to help you. I will refer anybody who is looking for a new vehicle to Ed because I know the service they will get will be exceptional Just like mine was!
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
Salesman Dan and other employees we spoke with were very friendly and professional. Any questions we had were answered satisfactorily and paperwork was done in a short time. Excellent price on the vehicle we chose and a fair trade in price was offered. Would gladly do business with this dealership in the future.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Mitch was very helpful and provided all information I requested. In my opinion he went beyond expectations since I had not bought a new car in over 13 years. In addition he was very patient and paid attention to all my questions.
Purchased a 2015 Hyundai Genesis here. They were very prompt, accommodating, and great to work with. The follow-up and service has been excellent. I worked with JD Almonte and he was great, make sure to request him.
Went to price a Sonata and left with perfect car and good pr
by Mhbmk2 from DealerRater.com
November 19, 2018
Gabe did a fantastic job of selling us on a new Sonata without being too aggressive, he made sure we were provided with options at various prices to get exactly what we wanted. Definitely recommend Gabe and this dealership
When you like the meal at a restaurant you'd go back, when you like a movie you'd watch it again. When you like the experience of,..say, buying a car at a dealer, you'd return. I would go back to Cochran Subaru-Butler and Associate Brandon Fehl. Brandon has earned my trust,something I don't extend easily, especially when making the decision on a car. Brandon was recommended by a friend and I heartily pass that recommendation on. Brandon knew what I wanted and the price range and it fit to a tee. ....And like I said, I would go back there again.
I purchased truck sight unseen on Greg's word and a few pictures. The truck was excellent beyond expectation and the experience was one of the easiest purchases of a vehicle yet. My thanks to Greg, Bob and the rest of the team at Woltz & Wind Ford.
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